Business Consulting - Finance - Order to Cash and Media & Entertainment- Manager - Open Locations

Location: Anywhere in Country

About the role

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Our Finance Consulting practice is a core driver of the Americas Consulting growth agenda, with the Technology, Media & Entertainment and Telecommunications (TMT) sectors representing a significant share of the portfolio. We are seeking a Manager with deep Order-to-Cash (O2C) expertise and Media & Entertainment (M&E) sector fluency to lead the design and delivery of technology-enabled O2C transformations - from sales planning through cash application - for studios, networks, streamers, ad sales organizations, and theme park and live experience operators. Learn more at ey.com/us/careers.

Responsibilities

• Lead end-to-end O2C workstreams across the full taxonomy: lead-to-quote, quote-to-order, order-to-invoice and invoice-to-cash, including credit and risk approval, customer master data, billing, dispute resolution, AR and collections, and cash application.
• Assess Order-to-Cash organizations, processes, and enabling technologies; develop transformation roadmaps and business cases that drive operational efficiency, enhanced governance, improved customer experience, and measurable working capital improvement.
• Design and implement target operating models for Order-to-Cash functions, including organizational structures, governance frameworks, and performance management capabilities that enable scalable, efficient, and digitally enabled revenue cycle operations.
• Own business process design deliverables - L3 and L4 process flows, key design decisions and assumptions, functional and reporting requirements, KPIs, and master and transactional data requirements.
• Facilitate design and solutioning workshops with client Global Process Owners (GPO), business unit leads, subject matter resources (SMR) and Technology stakeholders; drive to decisions and document dispositions.
• Manage day-to-day delivery: workplan, RAID log, scope, deliverable quality and engagement economics, including onshore/offshore mix and global delivery leverage.
• Translate O2C pain points into quantified value cases — revenue leakage, DSO, dispute volume, billing cycle time and working capital release.
• Coach and develop staff and seniors; contribute to proposals, Phase 0 assessments and sector thought leadership.
• Sector-specific knowledge: Media & Entertainment Ad sales and advertising revenue: order and campaign management across linear and digital, impression-based and audience-guarantee billing, makegoods and ADUs, pre-emptions, and reconciliation of delivered versus contracted impressions.
• Sector-specific knowledge: Content licensing and distribution: multi-title, multi-territory and multi-window licensing deals; avails and rights windows; milestone and installment billing; participations, residuals and royalty settlement.
• Sector-specific knowledge: Subscription and streaming (D2C): recurring billing, tiering and promotions, churn and dunning management including involuntary churn recovery, high-volume payment gateway and merchant settlement, and consumption/XaaS revenue models.
• Sector-specific knowledge: Theme parks, attractions and live venues: ticketing, annual and season passes, food and beverage, merchandise and retail POS revenue capture; third-party and travel-partner invoicing; high-volume payment reconciliation and settlement across channels.
• Sector-specific knowledge: Revenue recognition complexity: ASC 606 across bundled offerings, variable consideration, performance obligations in multi-element media deals, and deferred revenue for passes and prepaid inventory.
• Sector-specific knowledge: Ecosystem awareness: agencies, distributors, sports leagues and rights holders, publishers and games — and how each changes the customer, contract and billing model.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field; MBA or CPA a plus.
• 6+ years of progressive experience in finance transformation, O2C process design or revenue operations; consulting experience strongly preferred.
• Proven Media & Entertainment, TMT or high-volume consumer revenue sector experience.
• Strong executive communication, workshop facilitation and written deliverable skills.

Skills

• Hands-on experience with one or more of the following: SAP S/4HANA (SD, FI-AR; FSCM Credit, Collections and Dispute Management)
• SAP BRIM — Convergent Charging, Invoicing, Subscription Order Management, FI-CA
• Salesforce, CPQ and contract lifecycle management platforms
• Point-of-sale and ticketing platforms; tax engines such as Vertex
• Advanced and machine-learning-based cash application O2C analytics and agentic AI use cases: invoice validation, customer risk scoring, transaction matching and cash forecasting

Benefits

• Medical and dental coverage
• Pension and 401(k) plans
• Wide range of paid time off options

Pay

The salary range for this job is: New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $154,000 to $256,700; Bay Area California offices – $160,500 to $267,400; All other offices locations in the US, including Sacramento – $128,400 to $235,300. Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.