Business Consultant

Position Scope

Interacting with Franchise Owners and Customers
Operating within the guidelines of normal Market Owner Policies and Procedures.
Overseeing a territory consisting of 2 types of customers: Franchisees and end of service Clients.

BENEFITS

• Salary: $48.5K-$50K Starting
• Commission and Bonuses
• Health Insurance
• Company Vehicle with gas allowance
• Company phone and Ipad
• 401K with company match
• Paid Vacation

ESSENTIAL DUTIES

• Understanding company Policy and Procedures
• Understand and comprehend the attributes behind the JAN-PRO Brand
• Represent the JAN-PRO Brand with vigor and enthusiasm-believe in our mission
• Monthly and Quarterly inspections of accounts in territory
• Accompany Franchise Owners on site visits to resolve issues and foster and build relationships
• Initiates and establishes relationships with new and existing customers- in person
• Identifies Franchise owners for new and existing business through proper vetting process
• Initiates new account startups and aid in the process
• Provides ‘on-site’ training for new and existing Franchise Owners, assists Franchise Owner in completing paperwork
• Identifies additional streams of revenue for Franchise Owners through special services
• Ensures customer is happy with all services provided
• Identifies opportunity to assist customer needs with consumable supplies
• Works with Franchise Owners to resolve customer complaints
• Involves in Initial Franchise training
• Identify and initiate opportunities for growth
• Responsible for Account Retention- assisting Franchise Owners in retaining their business
• Responsible for all paperwork and data entry for territory
• Maintains and develops a network of Franchise Owners and shares in the dissemination of ‘best practices’, particularly in the area of Emergency Back-up Crews
• Trainer, Mentor, Coach

PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION

• Undergraduate degree or comparable work experience
• Management level experience in related franchise industry a plus
• Demonstrated ability to manage large teams of people in organized structure
• Track record of success in management of large teams in competitive environment
• Excellent written and verbal English communication skills
• Proficient in MS Office programs (Word, Power Point, Excel, and Outlook) and Internet operations
• Strong presentation skills
• Professional speaking voice and demeanor
• Ability to work around highly sensitive information and in a confidential environment

PHYSICAL AND MENTAL REQUIREMENTS

• High Character
• Ability to function in high-pressure situations
• Manual dexterity to operate a computer (desk-top and lap-top) and other electronic equipment
• Ability to take legible hand-written notes where necessary
• Correctable vision and hearing
• Excellent interpersonal skills
• Clear, easy to understand oral communication ability
• Ability to sit for prolonged periods
• GA Drivers License in good standing

ENVIRONMENTAL EXPOSURE

• Air conditioned/heated office environment
• Exposure to artificial interior lighting
• Low to medium level noise
• Exposure to hazards as typically found in office products and equipment