Business Consultant

Location: Arvada, Lakewood, Littleton & Golden Territory (Denver Metro Area)

About The Opportunity

A growing and well-established commercial services franchise organization is seeking a motivated and customer-focused Business Consultant to support franchise owners and customer accounts throughout the Denver metro area. This is a field-based position ideal for someone who enjoys relationship building, coaching business owners, solving problems, and working independently. You'll play a key role in supporting franchise owners, maintaining brand standards, conducting quality assurance inspections, and ensuring customer satisfaction across a designated territory. This position offers strong earning potential, excellent benefits, and long-term growth opportunities within a supportive, team-oriented culture.

Responsibilities

• Build and maintain strong relationships with assigned franchise owners and customer accounts.
• Conduct approximately 30–35 account inspections per week within your territory.
• Provide on-site training and onboarding support for new franchise owners.
• Coach franchise owners on business operations, customer service, and operational best practices.
• Support franchise owners with customer retention strategies and issue resolution.
• Identify opportunities for additional services and business growth.
• Conduct customer site visits and establish strong customer relationships.
• Assist with new account setup, walk-throughs, and account launches.
• Monitor compliance with brand standards and operational procedures.
• Meet regularly with franchise owners to review business performance and document progress.
• Facilitate account transfers and assist with transition planning when needed.
• Respond to and resolve customer concerns in a professional and timely manner.
• Assist with franchise certification training and ongoing operational support.

Requirements

• Strong customer service and relationship-building skills.
• Excellent communication and coaching abilities.
• Ability to work independently while managing a territory-based schedule.
• Strong organizational and time-management skills.
• Professional, energetic, and solutions-oriented mindset.
• Comfortable working in a fast-paced environment and adapting to changing priorities.
• Valid driver's license and reliable transportation required.
• Flexibility to occasionally work evenings or weekends as business needs require.

Preferred Qualifications

• Experience in account management, territory management, business consulting, operations, training, franchising, customer success, or related fields.
• Experience conducting site visits, inspections, or quality assurance reviews.
• Previous experience supporting small business owners or franchisees is a plus.

Pay

$50,000 annual base salary. First-year earning potential of $70,000–$85,000 through commissions and bonuses.

Benefits

• Health insurance.
• Dental insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Uncapped career growth opportunities.
• Collaborative and supportive team environment.

Schedule

Monday–Friday
8:00 AM–5:00 PM
Full-time, field-based ("road warrior") role throughout the assigned territory.

This position requires travel throughout the assigned territory. Pre-employment drug screening is required.