Business Change Manager Sr

Location: Hybrid – This role requires associates to be in the office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. Alternate locations may be considered. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

How You Will Make An Impact

• Identifies potential issues, project change, and scope.
• Leads efforts to identify best practices.
• Identifies impacted parties, business partners, and resources required.
• Develops and designs processes and systems that support business needs.
• Designs methods for integrating function and process.
• Conducts cost/benefit analyses.
• Builds support for business change throughout the business unit.

Requirements

• BA/BS in a related field and minimum of 8 years process improvement, business change, or project-related experience; or any combination of education and experience which would provide an equivalent background.

Skills

• Experience in successfully developing and managing projects with fairly significant operating budgets and knowledge of process redesign strongly preferred.
• Demonstrated ability to manage competing priorities and consistently deliver high-quality work within established deadlines.
• Advanced reporting and analytical capabilities, including experience developing reports from inception and translating complex business requests and data needs into clear, concise, and actionable reporting.
• Demonstrated ability to identify opportunities to streamline, automate, and enhance reporting processes, with a focus on efficiency, scalability, and continuous improvement.
• Experience independently leading small- to mid-sized account management or business initiatives from planning through implementation, including coordination of stakeholders, deliverables, timelines, and outcomes.
• Strong sense of ownership and accountability, with a proactive and dependable approach to identifying needs, resolving issues, and driving work to completion.
• Exceptional attention to detail with a demonstrated commitment to accuracy, quality, and consistency in deliverables.
• Strong technology aptitude and adaptability, including the ability to quickly learn and adopt new tools and incorporate technology into existing workflows to improve efficiency, reporting capabilities, and business outcomes.
• Healthcare industry experience, preferably within a health plan and/or Pharmacy Benefit Manager (PBM) environment.
• Medicare experience, including knowledge of the Medicare line of business, its evolving business and regulatory landscape, and the ability to incorporate relevant Medicare considerations into reporting and business analysis.
• Ability to combine strong reporting and analytical skills with project leadership, process improvement, technology adoption, and healthcare industry knowledge to support business objectives.
• For URAC accredited areas: strong oral, written, and interpersonal communication skills; problem-solving skills; facilitation skills; and analytical skills.

About Us

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture designed to advance our strategy and lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture and drive our shared success—for our consumers, associates, communities, and business.

Benefits

• Merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement).
• Medical, dental, vision, short- and long-term disability benefits.
• 401(k) with company match and stock purchase plan.
• Life insurance, wellness programs, and financial education resources.

Elevance Health operates in a Hybrid Workforce Strategy. Associates are required to work at an Elevance Health location at least once per week, and potentially several times per week, unless specified as primarily virtual by the hiring manager.

The health of our associates and communities is a top priority. New candidates in certain patient/member-facing roles are required to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will follow all relevant federal, state, and local laws.