Business Central Application Specialist

Heliene is a fast-paced entrepreneurial company in the renewable-energy sector, manufacturing high-efficiency solar modules in Ontario, Minnesota, and through global partners. Customer First is the guiding principle of our culture.

Why join Heliene

We offer growth opportunities, intellectual challenge, and a flexible, collaborative environment. Comprehensive benefits include competitive salaries, paid time off, health/dental/vision/life insurance, and retirement plans.

About the role

The Business Central Application Specialist is the primary liaison between Microsoft Dynamics 365 Business Central and internal stakeholders. The role focuses on system optimization, user support, and development coordination to drive efficiency and scalability across Heliene.

Responsibilities

• Own Business Central optimization initiatives: system configuration, process alignment, workflow improvements, and increased utilization across departments.
• Translate business requirements into system solutions, including enhancements, reports, dashboards, integrations, and functional design specifications.
• Coordinate and support development activities related to extensions, customizations, testing, user acceptance, release readiness, and deployment.
• Identify opportunities to reduce manual work, improve data quality, strengthen process discipline, and enable scalable business processes through Business Central.
• Partner with internal stakeholders and external vendors to prioritize improvements, resolve issues, and reduce reliance on outside support over time.
• Maintain documentation, process maps, training materials, and system knowledge to support adoption, continuity, and long-term capability development.
• Provide support for data fed into and out of Business Central via APIs from other internal systems (Dynamics CRM and MES Camline).
• Provide day-to-day user support for Business Central, responding to questions, resolving issues, and ensuring high customer service for system users.
• Troubleshoot functional and system-related issues, identify root causes, coordinate resolution with internal IT and external partners, and communicate status back to users.
• Work with the training department to develop and deliver Business Central training, user guides, process documentation, and other support materials to strengthen adoption and user capability.
• Support onboarding of new users, including access coordination, basic orientation, and guidance on standard Business Central processes and best practices.
• Perform other duties as assigned by the IT Director or delegate.

Requirements

• Bachelor’s degree in Computer Science, Business Administration, or a related field and three years of related experience, or an equivalent combination of education, training, and experience.
• Working knowledge and experience supporting, maintaining, developing, configuring, and troubleshooting Microsoft Dynamics 365 Business Central and integrations with other business systems (CRM, MES, APIs, MRP).
• Excellent verbal and written communication, interpersonal, customer service, organizational, time management, analytical, and problem-solving skills, with strong attention to detail and ability to meet deadlines.
• Proficiency with Microsoft Software Suite.
• Manufacturing background is an asset.
• Business analysis, Project Management Office, and program management experience are assets.
• Valid driver’s license, reliable transportation, and ability to work onsite daily in Rogers, MN.

Benefits

• Employer-paid employee medical and dental benefits; co-pay for spouse/dependents.
• Performance incentive.
• Life insurance.
• 401K match.
• Paid PTO, sick days, and personal days.

Pay

$80,000 to $115,000 annually.

Heliene is an equal-opportunity employer and does not accept applicants requiring sponsorship.