Business Banking Sales & Development Manager

Location & Schedule

309 Main St., Irwin, PA 15642

Hours: Monday‑Friday 8:00 AM – 5:00 PM (additional hours as necessary to meet department objectives).

Function

The VP, Business Development & Sales Support Manager is responsible for supporting the bank’s small‑business growth strategy across branches, Business Development Officers (BDOs), and Business Bankers. This role provides centralized leadership to drive deposit and loan growth, strengthen bench talent, enhance coaching and development, and ensure alignment with CRA objectives and community partnerships. The VP serves as the partner between sales execution, talent development, credit quality, and community engagement—ensuring sustainable growth across designated markets.

Duties and Responsibilities

• Supervise day‑to‑day activities of the direct‑report team, including coaching and joint calling.
• Provide guidance and mentoring for current Business Banker I in developing new banking relationships, servicing existing clients, and achieving assigned goals.
• Mentor and train new business bankers and BDOs.
• Coach the team to advise clients in complex, challenging, or important situations.
• Support a unified small‑business growth strategy focused on playbook execution and CARE conversations.
• Collaborate with retail leadership and Data Analytics to define proper Business Development parameters.
• Oversee small‑business portfolio performance across the business‑banking footprint/market.
• Identify priority industries and geographic focus areas (CRA‑targeted markets).
• Monitor and drive performance against production, profitability, and credit quality goals.
• Ensure pricing discipline with government entities and deposit franchise.
• Execute sales skills and service standards in support of the bank’s “Our Shared Future” purpose, five values, and core drivers.
• Partner with line‑of‑business leadership to align small‑business growth with overall bank strategy.
• Stay abreast of industry trends and collaborate with regional managers and sales coaches.

Sales Performance & Portfolio Management

• Drive net new small‑business deposit growth.
• Generate net new loan originations.
• Maintain cross‑sell ratio per TM/Elavon/Elan.
• Increase new household (HH) acquisition rate.

Sales Support & Process Optimization

• Create consistency in sales routines, pipeline management, and reporting.
• Improve coordination between BDOs, Business Managers, and Business Bankers.
• Implement best practices across markets.
• Ensure tools, training, and support systems enable effective sales execution.
• Partner with operations and credit to streamline onboarding and loan processes.

CRA & Community Engagement Leadership

• Align small‑business strategy with CRA objectives and underserved market opportunities.
• Increase concentration of small‑dollar lines of credit and community‑focused lending.
• Boost referral volume and conversion from community partners.
• Support community events, sponsorships, and outreach strategies.

Education

Requires a four‑year college degree or equivalent.

Experience

Requires five to ten years of general business experience.

Physical Demands

Operates a keypad device 70‑80% of the day and electronic equipment 70‑80% of the day. Travel is 80‑90% of the week, including out‑of‑state trips to inspect projects, construction sites, and meet customers. Primary body parts involved: fingers, thumbs, hands, wrists, elbows, legs, torso, and feet. Standing, sitting, and walking are required. Manual dexterity for typing and data entry is needed up to 40% of the business day. Vision requirements include close focus of 18‑20 inches for computer work. Reasonable accommodations may be made for individuals with disabilities.

Pay

Salary Range: $65,000.00 – $161,700.00