Business Banking Market Manager

About the role

The Business Banking Market Manager leads a team of Business Bankers to drive growth in core deposits, loans, and non-interest income across assigned markets. This role acts as a trusted advisor and brand ambassador within the community, building visibility and strengthening client relationships. The position is responsible for achieving market-level financial performance by executing outbound sales strategies, developing new business, and deepening existing client relationships.

Work Details

• Schedule: Monday – Friday, 8:00 AM - 5:00 PM
• Work Location: ☐ Onsite ☐ Hybrid ☐ Remote
• Travel: None

What You’ll Do

• Develop and execute business development strategies to expand market presence and support branch sales initiatives.
• Lead talent management activities, including hiring, performance evaluations, coaching, training, and succession planning.
• Support client engagement by delivering education, resolving operational issues, and fostering an exceptional client experience.
• Promote a strong culture of risk management by ensuring team adherence to regulatory, operational, and compliance requirements.
• Ensure compliance with federal, state, and local laws and maintain satisfactory audit results.
• Maintain safety and security standards for clients, employees, and branch operations.
• Allocate approximately 75% of work efforts to outbound sales activities, including prospecting, client meetings, and community networking.

What We’re Looking For (Required)

• Bachelor’s degree (preferably in Business Administration) or equivalent professional experience.
• Minimum 5 years of experience related to branch operations, sales, or business banking.
• Strong analytical and problem-solving abilities with experience identifying and implementing solutions.
• Excellent written and verbal communication skills with the ability to work effectively with all levels of management.
• Broad understanding of consumer and business banking products and operational processes.
• Strong organizational skills with ability to manage multiple tasks and reprioritize as needed.
• Proficiency with Fiserv or similar core systems and general computer applications (Word, Excel, Windows-based platforms).

(Nice to Have)

• Prior leadership experience in business banking or retail banking environments.
• Experience developing and executing market‑level growth strategies.