Business Banking Client Manager

Responsibilities

• Serves as primary contact with assigned customers focusing on retention and growth in profitability.
• Identifies business needs and corresponding sales opportunities bank-wide and actively promotes ways to increase customer reliance on bank products and services, capitalizing on the unique and comprehensive capabilities of the Bank.
• Develops new business banking relationships for the Bank.
• Conducts interviews with applicants to thoroughly understand current and prospective needs including the business financial situation and need for Bank products and services.
• Visits applicants at their places of business to verify and better assess their current situation and future needs.
• Obtains financial statements, tax returns, and other credit information and ensures maintenance of electronic credit files.
• Conducts analysis of pertinent credit information and/or credit checks.
• Works closely with the credit group on all new credit requests and renewals ensuring that all relevant financial and non-financial information is available to the portfolio manager forming a one banking team for all bank clients.
• Maintains existing portfolio and stays informed on their condition. Is aware of developing trends in the market, which may impact credit quality.
• Works closely with the portfolio management teams to ensure responsiveness to portfolio management needs and timeliness of reporting responses.
• Promotes customer engagement, retention, and overall growth across all bank product lines through partnerships with an assigned branch network.
• Manages all communications with customers related to credit and non-credit issues.
• Works with commercial documentation department and Business Credit Management team in the review and negotiation of loan documents.
• Maintains assigned annual goals for portfolio growth, new business development, and portfolio maintenance.

Requirements

• Preferred: Bachelor’s Degree in a related field, preferred.
• 1-3+ years of experience with business development.
• Must possess experience in commercial or business banking with general knowledge of lending laws and regulations.
• Credit experience.
• Excellent communication skills, both written and verbal.
• Excellent customer service skills.

Qualifications

Education / Experience: Preferred: Bachelor’s Degree in a related field, preferred. 1-3+ years of experience with business development. Must possess experience in commercial or business banking with general knowledge of lending laws and regulations. Credit experience. Excellent communication skills, both written and verbal. Excellent customer service skills.

Skills

Business Development
Commercial Banking
Lending Laws and Regulations
Credit Analysis
Customer Service
Interviewing
Financial Statement Analysis
Loan Documentation
Portfolio Management

Benefits

401(k) Plan with 6% Match
Health/Dental/Vision Insurance
Company-paid Life Insurance
Tuition Reimbursement
Fitness Reimbursement
Paid Time Off
Paid Holidays
Plus many more associate perks & incentives!

Pay

Pay is dependent on knowledge, skills, abilities, experience, and location.

Schedule

The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds.

Working Conditions

Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.