Business Banker 2

Essential Duties and Responsibilities

• Use proven business/commercial banking knowledge and experience to manage basic to expanded small business relationships utilizing the CFB4 (or small business equivalent) sales principles to develop a fully banked account relationship.
• Cultivate relationships within the community, including prospective referral sources (aka Centers of Influence (COI)), to generate new business opportunities for the Bank.
• Work internally with strategic business partners (e.g. Arvest Business Engagement (ABE), Treasury Management, Credit Card, Wealth Management, etc.) and branch associates to fully develop the Small Business Customer/Prospect relationship. This may include participating in joint customer calls with the Bank’s strategic partners and conducting CFBs with branch associates.
• Facilitate small business loans through Small Business Underwriting (SBU) within policy guidelines. For requests outside the scope of SBU, the incumbent will originate, process, underwrite, approve, and close small business loans (including SBA guaranteed) within authorized lending authority and in adherence to loan policy.
• Maintain a quality loan portfolio as outlined by the Loan Manager and loan policy.
• Provide comprehensive guidance and solutions to existing and potential small business customers and internal associates who help service these customers.
• Stay abreast of changing business trends that impact the small business market segment and translate those trends into business opportunities.
• Maintain an expanded working knowledge of all Arvest small business banking products and services including deposit accounts, loans, Treasury Management, credit cards, merchant services, SBA loans, etc.
• Use ClientLink to manage and track client relationships, schedule contacts, follow-up and input sales opportunities for pipeline, production, etc.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

  Team Accountabilities

  • Cross-sell other services of the bank.
  • Support and uphold the Arvest Mission Statement.
  • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
  • Maintain a high level of cooperation and rapport with all associates to ensure accurate and efficient operations and service.
  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
  • Promote professionalism at all times.

    Qualification Requirements

    • Bachelor’s degree in a related field or equivalent military or work experience required.
    • Relevant military experience is considered for veterans and transitioning service members.
    • 2 years small business banking or commercial credit analysis experience required.
    • General understanding of building full banking relationships required.
    • Completion of CFB4 (or small business equivalent) required within 12 months.
    • Completion of American Bankers Association Small Business Banker Certificate required within 12 months.
    • Successful sales experience including outside sales preferred.

      Physical Demands

      • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
      • While performing the duties of this job, the associate is regularly required to talk or hear and sit. The associate occasionally is required to stand and walk; use hands to finger, handle, or feel objects, and reach with hands and arms. The associate must occasionally lift and/or move up to 25 pounds.
      • Specific vision abilities required by this job include close and color vision and the ability to adjust focus.
      • The noise level in the work environment is usually moderate.

        Work Environment

        • The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
        • The noise level in the work environment is usually moderate.