Business Associate, Clifton Cardiology, Full Time, Day

Position Summary

Performs a variety of front desk activities that support the Practice and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.

About the Role

Education: High school diploma or equivalent and completion of a formal coursework in office management, database management or business. Computer literacy required.

Experience: Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.

Responsibilities

• Performs front desk activities supporting the Practice and professional staff.
• Checks-in and checks-out patients as directed or requested by Practice Manager.
• Uses effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
• Represents the organization positively at all times.
• Supports company-wide efforts to improve and maintain a high level of patient/customer satisfaction.

Requirements

• High school diploma or equivalent and completion of a formal coursework in office management, database management or business.
• Computer literacy required.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.

Qualifications

• Demonstrates behaviors consistent with Valley Health System Behavioral Standards as well as Valley Physician Services Mission and Vision Statements.
• Demonstrates behavior that is courteous, caring, respectful and compassionate at all times.
• Demonstrates ability to listen and respond in a non-judgmental manner with clear expectations.
• Outstanding interpersonal, service excellence behavior and customer service skills required.
• Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care.
• Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
• Strong communication both oral and written to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups.
• Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team.
• Ability to represent the organization positively at all times.
• Ability to respect confidentiality of private healthcare, financial, and other company information at all times.
• Ability to honor commitments to the job and members of the team.
• Ability to speak constructively about co-workers and the organization.
• Ability to assume responsibility and accountability for job duties and organizational responsibilities.
• Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets.

Skills

• Outstanding interpersonal, service excellence behavior and customer service skills required.
• Strong communication both oral and written to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups.
• Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team.
• Ability to represent the organization positively at all times.
• Ability to respect confidentiality of private healthcare, financial, and other company information at all times.
• Ability to honor commitments to the job and members of the team.
• Ability to speak constructively about co-workers and the organization.
• Ability to assume responsibility and accountability for job duties and organizational responsibilities.
• Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets.

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retail Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Pay

$19.81 - $24.76 (per hour)

Schedule

Day (United States of America)