Business Associate A-MSH/SSVS-Emergency Department - Part Time (3 Days) Evenings

About the Role

Responsible for the business aspects of a patient's stay, as well as patient-focused care within the Medical Center. This role involves maintaining census data, scheduling tests and medical procedures, receiving and maintaining inventory, and other related duties.

Responsibilities

• Pre-admits patients to the Medical Center, including taking reservations, obtaining demographic, insurance, and other pertinent data, discussing state mandatory regulations, and explaining what to expect upon admission.
• Admits patients to the Medical Center, including verifying demographic and insurance information, signing forms, collecting deposits, and obtaining authorizations as necessary.
• Functions as a liaison to insurance companies and the Medicaid Eligibility Office, including screening requests for medical necessity, obtaining prior authorizations, pre-certifying admissions, and assisting in document collection.
• Maintains census and charge data, updating all prevailing systems and compiling information for charge capture.
• Schedules appropriate tests, medical procedures, and follow-up appointments.
• Assists in the chart completion process by maintaining and discharging charts in proper order, compiling deficiency data, and working with physicians to complete charts.
• Greets visitors and answers telephones promptly and courteously. Accompanies visitors to appropriate areas as necessary.
• Assists patients with guest services such as television and telephone service, securing valuables, etc. Provides information and makes referrals as appropriate.
• Receives and maintains business office inventory for the care center.
• Answers call systems and refers to appropriate staff.
• Other duties as assigned, including reporting/following up on lost/found patient property, reviewing death certificates for completion and accuracy, and generating reports.

Requirements

• High school diploma or GED; Associate degree preferred.
• At least 1 year of previous related work experience.
• Proven data entry and computer skills required.
• Medical database experience (e.g., Cerner, IDX, Eagle).
• Clerical skills (answering phones, relaying messages, reception, correspondence, etc.).
• Proven customer service experience in a healthcare environment.
• Previous experience with insurance pre-certifications and discharging patients.

Collective bargaining unit: SEIU 1199-MSH

About the Employer

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare.

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, over 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. We advance health for all people by taking on the most complex healthcare challenges, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment.

The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals and are highly ranked in multiple specialties, including Geriatrics, Cardiology/Heart Surgery, and Diabetes/Endocrinology.

Pay

The salary range for this role is $30.5616 - $32.7314 per hour. Actual salaries depend on a variety of factors, including experience, education, and operational need.