Business Applications Manager

TEKsystems · Honolulu, HI · 3 days ago

Hybrid$120k–$140k/yrFull-time

About the role

The Business Applications Manager supervises Functional IT Administrators to provide direction in SAP system related activities, supports the identification of, planning for and prioritization of system lifecycle and software driven business process improvement activities with key business and IT stakeholders, manages the development and documentation of continuous improvement measurement data collection, translation, validation and estimation systems, processes and procedures, assists with the identification, creation, and presentation of key performance indicators/performance benchmarking materials, serves as subject matter expert and functional resource, mentors, advises, and participates in project teams.

Responsibilities

Oversees the maintenance, update, and configuration of the SAP solution and other systems.
Oversee the development and implementation of enhancements following the company’s ITIL and COBIT methodologies.
Oversee work order fixes and/or testing with respective company technical and functional software users.
May include planning, setting milestones, follow-up, functional expertise, work direction and review.
Resolutions include providing training, temporary work-around solutions, redesign of business process/procedures/policies, software defect corrections and enhancements to the solution and other systems.
Improve business processes, procedures and policies to maximize the capabilities of the solution and standardize across the company.
Ensures proper controls are in place to provide data integrity and system security.
Initiates continuous improvement using SAP and technology processes and assists with developing short-term and long-term strategies.
Leads a team of people by assigning work and its associated priority, monitoring and evaluating work, and overseeing the performance, training, and development needs of the group.
Serves as primary mentor to functional support staff to relate big picture program awareness and facilitate knowledge transfer.
Collaborates with other internal and external staff, contractors, vendors, and/or customer personnel to carry out the functions of the position.

Requirements

Demonstrated ability to manage challenging projects successfully.
Demonstrated ability to build effective working relationships at all levels of the organization.
Excellent interpersonal skills and the ability to influence and persuade various groups or individuals including product vendors and consultants.
Demonstrated ability to lead a team of professionals through challenging times to successful outcomes.
Demonstrated ability to build great teams, and to mentor the professional development of individual team members.
Demonstrated strong communication skills, both verbal and written, normally gained through experience, training, and the exercise of “innate” abilities.
Demonstrated ability to work effectively with regulators, contractors, consultants, suppliers, government agencies, labor unions, and other business partners.
Demonstrated ability to make good decisions quickly and with limited information, to monitor results, and to refine or revise decisions based on observed outcomes.
Demonstrated ability to handle difficult and sensitive interpersonal issues effectively, yet compassionately, using tact, courtesy and discretion.
Analytical and conceptual skills to assess issues, to recommend and implement appropriate actions.
Demonstrated supervisory/leadership skills and abilities to work with a variety of individuals occasionally dealing with sensitive, confidential, difficult or confrontational issues.

Qualifications

A Bachelor’s or Master’s degree in business, engineering, or a related field or equivalent is required.
Advanced training in business administration is desirable.
Project Management Professional (PMP) or equivalent certification is desirable.
Working knowledge of the major elements of the electric utility business, especially in a regulated environment.
Thorough knowledge of project management tools and techniques.
Working knowledge of organization change management concepts.
Thorough knowledge of business process improvement and process engineering concepts.
Working knowledge of the role of information systems in the enterprise is desirable.
Extensive knowledge of data processing and security concepts and techniques normally acquired through college level courses or equivalent experience.

Skills

Demonstrated ability to manage challenging projects successfully.
Demonstrated ability to build effective working relationships at all levels of the organization.
Excellent interpersonal skills and the ability to influence and persuade various groups or individuals including product vendors and consultants.
Demonstrated ability to lead a team of professionals through challenging times to successful outcomes.
Demonstrated ability to build great teams, and to mentor the professional development of individual team members.
Demonstrated strong communication skills, both verbal and written, normally gained through experience, training, and the exercise of “innate” abilities.
Demonstrated ability to work effectively with regulators, contractors, consultants, suppliers, government agencies, labor unions, and other business partners.
Demonstrated ability to make good decisions quickly and with limited information, to monitor results, and to refine or revise decisions based on observed outcomes.
Demonstrated ability to handle difficult and sensitive interpersonal issues effectively, yet compassionately, using tact, courtesy and discretion.
Analytical and conceptual skills to assess issues, to recommend and implement appropriate actions.
Demonstrated supervisory/leadership skills and abilities to work with a variety of individuals occasionally dealing with sensitive, confidential, difficult or confrontational issues.

Benefits

TEKsystems offers a comprehensive employee benefits package that provides for the well-being of employees and their families, creating balance between professional and personal commitments.

Pay

The pay range for this position is $120,000.00 - $140,000.00/yr.

Workplace Type

This is a hybrid position in Honolulu,HI.

About TEKsystems

TEKsystems is a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.