Business and Employment Specialist (BES2) – Temporary Position Available at Beaverton/Hillsboro WorkSource Office

Temporary assignment expected to end on February 27, 2027. Temporary employees are only allowed to work a maximum of 1,040 hours in a calendar year. Any hours worked as a temporary employee for another State of Oregon agency will be applied toward the 1,040-hour maximum. The assignment will end when the 1,040 hours are reached, even if prior to the expected end date.

About the Role

Are you passionate about serving diverse populations? Are you looking to be a part of meaningful and impactful work? Are you committed to exceeding customer expectations? If so, consider joining our WorkSource Oregon team! At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve, including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with transferable skills and qualifications from work, school, and volunteer experiences. Reasonable accommodations are available upon request.

Responsibilities

• Interview a high volume of job seekers to identify goals/needs, transferable skills, and interests.
• Provide job seekers referrals for job listings, guidance for the application process, document writing, and interviewing techniques.
• Provide progressive assessments to job seekers, as needed, to inform provision of services on an ongoing basis with other WorkSource staff.
• Occasionally travel throughout the state.

Requirements

• Two years of experience providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information. Examples of qualifying experience include eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the stated experience.
• Two years of education or experience; 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication, or related field substitute for one year of experience.

Desired Attributes

• Commitment to valuing diversity and promoting inclusion.
• Customer Service through Team Collaboration: Coaching customers towards self-sufficiency and job-readiness using a collaborative team approach.
• Flexibility & Adaptability: Openness to change and new information; adaptability to behavior or work methods in response to new information, changing conditions, or unexpected obstacles, and effectively dealing with ambiguity.
• Interviewing Skills: Use effective interviewing skills to obtain information used to determine qualifications for employment.
• Work Independently and Interdependently: Ability to work as a collaborative member of a team in the interest of a common goal.

Benefits

• Work/life balance, 11 paid holidays a year, and a competitive benefits package.
• Public Service Loan Forgiveness opportunity.
• Access to Oregon’s carpool matching tool and trip planner (Get There).
• A workplace that balances productivity with enjoyment and encourages learning and mentoring.
• Rewarding work in a dynamic and creative environment with colleagues passionate about public service.

Pay

The salary range for this position is $4,519 - $6,276 per month. The listed range is the non-PERS qualifying salary. If the successful candidate is PERS-qualifying, the salary range will reflect an additional 6.95%. Salary placement is determined through an equal pay assessment based on the information in your Workday profile.

Schedule

This is a full-time, temporary position expected to last until February 27, 2027, with a maximum of 1,040 work hours in a calendar year. This position is represented by the Service Employees International Union (SEIU).

Work Location

This position will report to the Beaverton/Hillsboro WorkSource Office and is not suitable for remote or hybrid remote work.

Additional Information

• This recruitment may be used to fill current and future Permanent, Limited Duration, Job Rotation, and Temporary vacancies as they occur.
• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications will be awarded candidate preference.
• The Oregon Employment Department does not offer visa sponsorship. All applicants must be authorized to work in the United States and will be required to complete the US Department of Homeland Security’s Form I-9 within three days of hire.
• The successful candidate will be subject to a criminal background check, which may include a fingerprint-based check as a condition of employment.