Business Analytics Manager

About the role

The Consumer Bank Checking Acquisition & Marketing Analytics team is seeking a Business Analytics Manager to drive consumer household and checking portfolio growth. This role requires a player-coach mentality, combining strategic leadership with hands-on execution.

Responsibilities

• Proactively solve business problems leveraging complex data
• Leverage knowledge of KeyCorp and LOB strategy, business, and competition to anticipate needs and make recommendations
• Drive projects end to end; prioritize multiple projects; manage to tight deadlines
• Review deliverables; coach others on approach and work product
• Lead business partner interactions; drive for results and provide recommendations in alignment with business priorities
• Effectively communicate with team and business partners; articulate broad implications / impact of messages
• Address challenging situations; anticipate and address conflict by demonstrating managerial courage
• Proactively coach and guide the work of others; Serve as mentor within and beyond own team
• Manage integration of activities typically within own team

Requirements

• A minimum of 5 years of relevant experience and a bachelor's degree (required)
• Or a minimum of 3 years of relevant experience and a master's degree (preferred)
• Skills in using Microsoft Excel and PowerPoint for data presentation
• Ability to write queries or code including complex joins
• Ability to use business intelligence and data visualization tools to tell impactful stories with data
• Understanding of process flow and automation
• Ability to work with analytical programming languages for data analysis like Python, R, SQL, Java
• Understanding of the data warehouse and/or data supply chain
• Excellent written and verbal communication skills; develops writing skill in others
• Recognizes the need to deliver the right message at the right time through the right channel; Articulates the broad implications / impact of a message
• Comfortable presenting to senior levels with ability to adapt or change course with confidence; Demonstrates executive presence
• Demonstrated leadership; may have direct reports; Sought out for advice and serves as mentor within and beyond immediate team
• Understands LOB and KeyCorp strategy; Leverages knowledge of our competition and the business to anticipate needs and make recommendations
• Contributes materially to LOB strategy; Understands how business works; Connects the day-to-day work of team by effective translation of business drivers
• Demonstrated ability to engage and partner at mid- to senior leadership levels; Established reputation as an effective and collaborative partner
• Coaches and develops relationship building skills in others; Demonstrates managerial courage and willing to dissent from others
• Understands the bigger picture; Advises leaders to make informed decisions based on keen critical thinking and problem-solving ability

Qualifications

• Bachelor's degree in computer science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences (required)
• Master's Degree in Analytics, Computer Science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences (preferred)

Skills

• Microsoft Excel and PowerPoint for data presentation
• Business intelligence and data visualization tools
• SQL, Python, R, Java for data analysis
• Process flow and automation
• Data warehouse and/or data supply chain understanding
• Effective communication skills
• Leadership and mentoring abilities
• Knowledge of KeyCorp and LOB strategy

Benefits

This role is eligible for a base salary in the range of $96,000.00 - $181,000.00 annually, with potential for incentive compensation including production, commission, and/or discretionary incentives. For a full list of benefits, please click here.

Pay

$96,000.00 - $181,000.00 annually

Schedule

Hybrid (3+ days)