Business Analyst – wmA/Vantage-One Conversions

About the role

DXC Technology is a leading enterprise technology and innovation partner helping global enterprises and public sector organizations modernize, secure, and operate their technology estates. DXC's Insurance Software and BPS (ISB) helps insurers worldwide modernize and operate their core business processes at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions.

Responsibilities

• Collaborate with business stakeholders to gather, analyze, document, and validate business and functional requirements.
• Facilitate workshops, interviews, and discovery sessions to understand current-state processes and define future-state solutions.
• Conduct gap analyses between legacy and target systems, identifying business, operational, and regulatory impacts.
• Support large-scale insurance migration and conversion initiatives by documenting business rules, data requirements, and process changes.
• Analyze policy administration, product configuration, underwriting, billing, and customer service processes to identify improvement opportunities.
• Develop business process models, workflows, use cases, user stories, and functional specifications.
• Partner with solution architects, developers, QA teams, and conversion specialists to ensure business requirements are accurately implemented.
• Auxiliary in defining data mapping requirements and validating conversion outcomes during migration activities.
• Coordinate User Acceptance Testing (UAT), support test planning, and validate business scenarios to ensure solution quality.
• Track requirements throughout the project lifecycle, managing changes and ensuring alignment with project objectives.
• Provide business insights and recommendations to support operational efficiency and digital transformation initiatives.
• Communicate project progress, risks, and dependencies to stakeholders and leadership teams.

Requirements

• 5+ years of experience as a Business Analyst within the life insurance industry.
• Strong understanding of Universal Life, Traditional Life, and other life insurance products.
• Experience supporting insurance platform modernization, migration, or conversion initiatives.
• Familiarity with Vantage/wmA platforms and insurance policy administration systems.
• Knowledge of insurance business processes, including policy administration, underwriting, billing, servicing, and compliance.
• Experience performing requirements elicitation, process mapping, gap analysis, and business process improvement.
• Strong understanding of data conversion concepts, data mapping, and system integration requirements.
• Experience creating functional requirements documents, business process flows, user stories, and use cases.
• Ability to collaborate effectively with technical and non-technical stakeholders.
• Experience supporting testing activities, including UAT planning, test case review, defect management, and business validation.
• Strong analytical, problem-solving, and communication skills.

Qualifications

• Bachelor's or Master's degree in Business Administration, Information Systems, Insurance, or a related field.
• Experience working on large-scale insurance transformation or core system modernization programs.
• Knowledge of Agile, Scrum, or hybrid project delivery methodologies.
• Experience with business process optimization and digital transformation initiatives.
• Professional certifications such as CBAP, CCBA, PMI-PBA, or equivalent are preferred.
• Exposure to mainframe environments and legacy insurance systems is an advantage.

Benefits

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $97,100 – $180,300.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.