Business Analyst (US Citizens)

Description of Services

The Worker will serve as a senior Metadata Ingestion Analyst and a critical liaison between technical IT and non-technical program staff working with complex technical data sources across the Health and Human Services (HHS) departments and agencies. This role empowers HHS staff to effectively determine business and technical glossary definitions for developing agency reporting and strategic decision-making. The ideal candidate has strong analytical skills, a deep understanding of HHS programs and data, strong history of metadata acquisition, analysis and enrichment, with exceptional communication abilities to bridge the gap between technical data systems and operational users in the emerging context of AI.

Responsibilities

• Strategic Liaison and Translation - Work with program areas, project sponsor and system SMEs to connect EIM cataloging and lineage systems to source systems in IT. Automate regular collection and updates to agency metadata for high value data assets. Explain technical findings and data limitations in simple, non-technical language to end-users.
• Data Reporting and Visualization - Extract, integrate, and analyze metadata from multiple complex internal and external sources to support HHS program needs. Collaborate with end-users and performance analysts or IT internal leaders to create visualizations for enrichment progress and official reporting. Provide subject matter expertise on validating output from AI, particularly with respect to identifying and mitigating hallucinations. Ensure all data outputs adhere to agency reporting standards, data governance, and compliance regulations.
• Data Literacy and Training - Champion data glossary literacy across the organization by developing and conducting training sessions for non-technical staff. Create clear, comprehensive documentation and tutorials on using glossary tools for data synthesis. Promote a data-driven culture by enabling and empowering all employees to effectively utilize metadata and AI.
• Collaboration and Problem-Solving - Work closely with data engineering, IT, and Program teams to troubleshoot metadata-related issues and address inconsistencies and mitigation strategies. Provide expert guidance to program staff on interpreting data trends and answering complex data questions. Stay up to date on new AI and metadata analysis tools and techniques to continuously improve data glossaries, data quality and reporting.
• AI Prompting and Data Synthesis - Develop and refine effective AI prompts and query strategies to retrieve and synthesize metadata accurately from complex data domains. Guide non-technical users in crafting precise prompts to get the glossary data they need, ensuring fidelity and accuracy. Develop a library of standardized prompts and query templates for common reporting needs.

Candidate Skills and Qualifications

• Years Required/Preferred Experience: 8 Required Experience gathering business requirements and translating complex metadata acquisitions and operational requirements into clear, actionable access paths for data glossaries for complex analytics
• Experience: 8 Required Experience explaining technical findings and data limitations in simple, non-technical language to end-users and leadership
• Experience: 8 Required Experience in a complex data analysis, senior business/systems analyst, and/or data liaison role
• Experience: 8 Required Strong experience with SQL for data extraction, manipulation and enrichment
• Experience: 8 Required Experience collaborating with end-users and performance analysts or IT internal leaders to create and validate glossaries for analytics development and business data lineage analysis
• Experience: 8 Required Excellent communication, presentation, and interpersonal skills
• Preferred Experience: 5 Preferred Experience with Business Intelligence/Data Warehouse
• Preferred Experience: 5 Preferred Experience acting as the primary point of contact for program staff with metadata/glossary needs for analytics projects
• Preferred Experience: 5 Preferred Experience working in a health and human services or similarly regulated environment, with a strong understanding of agency metadata requirements