Business Analyst (US Citizens)

About the role

Serve as a liaison between technical IT and non-technical program staff within Health and Human Services (HHS).

Responsibilities

• Work with program areas, sponsors, and SMEs to connect EIM cataloging/lineage systems to source systems
• Automate collection and updates of agency metadata for high-value data assets
• Explain technical findings in non-technical language to end-users
• Create visualizations for enrichment progress and official reporting
• Validate AI outputs, identify and mitigate hallucinations
• Ensure data outputs adhere to reporting standards and compliance
• Develop and conduct training sessions on data glossary tools
• Create documentation and tutorials for glossary tool usage
• Promote data-driven culture and effective metadata use
• Troubleshoot metadata issues with data engineering, IT, and program teams
• Develop and refine AI prompts for accurate metadata retrieval
• Guide non-technical users in crafting effective prompts
• Build a library of standardized prompts and query templates

Requirements

• 8 Years Required: Gathering business requirements and translating complex metadata into actionable glossary paths
• Explaining technical findings to non-technical users and leadership
• Working as a senior data/business analyst or data liaison
• Strong SQL experience for data extraction and enrichment
• Collaborating with end-users and IT to create/validate glossaries
• Excellent communication, presentation, and interpersonal skills

Preferred Qualifications

• 5 Years Preferred Unless Noted: Business Intelligence/Data Warehouse experience
• Acting as primary contact for program staff metadata/glossary needs
• Health and human services or regulated environment experience
• Data governance and data quality principles
• Experience with Informatica EDC and Axon Data Governance
• Championing data literacy (2 years preferred)
• Training and mentoring staff on data literacy (2 years preferred)
• AI prompt development (1 year preferred)