Business Analyst - Supplier Connectivity - Costco Travel

About the role

Costco Travel IT is responsible for the technical future of Costco Wholesale, a global retailer with a strong focus on employee-centric culture and community involvement.

Responsibilities

• Possesses product knowledge and process improvement skills, with a demonstrated ability to effectively propose solutions.
• Defines and communicates requirements, risks, and issues that may require action.
• Identifies, builds, and manages stakeholder relationships (business partners, users, vendors, customers, project team members, and management leaders).
• Aids the development team in translating business requirements into functional or non-functional specifications.
• Builds and maintains reports, dashboards, and metrics to monitor and analyze the performance of vendors and systems.
• Prepares materials in a clear, explicit, and presentable format to report out to stakeholders.
• Develops individual and team business analysis plans, to manage activities, tasks, deliverables, and schedules.
• Builds solutions/workflows to identify errors or exceptions with the vendor connection and coordinates with appropriate teams to correct the issue and prevent future occurrences.
• Identifies opportunities for streamlining and increasing effectiveness through continuous process improvement.
• Works with business, vendors, and technology groups to coordinate testing and implementations.
• Participates in planning sessions to outline implementation requirements prior to deployment.
• Provides first-level support for problems and issues as it relates to vendor connections.
• Conducts ad-hoc reporting and analysis that drive high-impact business results.
• Identifies and recommends new vendor partners based on the needs of the business.
• Manages multiple projects and workflows simultaneously with minimal supervision.
• Assists with other assigned special projects.

Requirements

• Analytical, detail-oriented, and demonstrates the ability to research and problem-solve effectively.
• Ability to compare and review data for inconsistencies; ability to communicate and understand root causes and take lead on resolution; ability to engage other teams as necessary.
• Possesses the ability to communicate effectively, both written and verbal, with teammates, suppliers, cross-functional teams, and with all organizational levels of Costco.
• Previous experience successfully managing multiple projects and tasks; excellent organizational skills and the ability to prioritize across competing priorities and deadlines.
• Willingness to take direction and coaching from management and peers; values and demonstrates excellent and positive team interaction.
• Flexible and adaptable to changes.
• Proven experience in critical thinking in solving complex business problems, consistent with a deep understanding of the strategic direction of the business.
• Recommended 3+ years’ Costco Travel experience.
• Bachelor's Degree in Business Analysis, Business, Information Technology, or equivalent preferred.
• Demonstrated success with initiating and driving projects to completion with minimal guidance.
• Ability to comprehend and interpret XML, JSON, or related data exchange formats.
• Experience with basic SQL queries and Splunk queries.
• Experience with basic Tableau Report generation.
• Experience with both Google and Microsoft O365 products.
• Proficient in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Qualifications

• California applicants, please click to review the Costco Applicant Privacy Notice.
• Pay Ranges: Level 1 - $33.65 - $45.67, Level 2 - $90,000 - $120,000, Level 3 - $110,000 - $145,000.
• We offer a comprehensive package of benefits including paid time off, health benefits, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
• Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer.
• Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
• If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com.
• If hired, you will be required to provide proof of authorization to work in the United States.
• Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.