Business Analyst - Supplier Connectivity - Costco Travel

About the role

Costco Travel IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and international expansion, we maintain a family-centric atmosphere where employees thrive and succeed. This unique environment is a testament to Costco’s commitment to its employees and members.

Responsibilities

• Define and communicate requirements, risks, and issues that may require action.
• Identify, build, and manage stakeholder relationships (business partners, users, vendors, customers, project team members, and management leaders).
• Translate business requirements into functional or non-functional specifications.
• Build and maintain reports, dashboards, and metrics to monitor and analyze the performance of vendors and systems.
• Prepare materials in a clear, explicit, and presentable format to report out to stakeholders.
• Develop individual and team business analysis plans to manage activities, tasks, deliverables, and schedules.
• Build solutions/workflows to identify errors or exceptions with vendor connections and coordinate with appropriate teams to correct the issue and prevent future occurrences.
• Identify opportunities for streamlining and increasing effectiveness through continuous process improvement.
• Work with business, vendors, and technology groups to coordinate testing and implementations.
• Participate in planning sessions to outline implementation requirements prior to deployment.
• Provide first-level support for problems and issues related to vendor connections.
• Conduct ad-hoc reporting and analysis that drive high-impact business results.
• Identify and recommend new vendor partners based on the needs of the business.
• Manage multiple projects and workflows simultaneously with minimal supervision.
• Assist with other assigned special projects.

Requirements

• Analytical and detail-oriented with the ability to research and solve complex business problems.
• Excellent organizational skills and the ability to prioritize across competing priorities and deadlines.
• Willingness to take direction and coaching from management and peers, and to promote a constructive approach to challenging issues.
• Flexible and adaptable to changes.
• Proven experience in critical thinking and driving projects to completion with minimal guidance.
• Experience with XML, JSON, basic SQL queries, Tableau report generation, Google and Microsoft O365 products, and Microsoft Workspace applications.

Qualifications

• Bachelor's Degree in Business Analysis, Business, Information Technology, or equivalent preferred.

Skills

• Product knowledge and process improvement skills.
• Ability to communicate effectively, both written and verbal, with various stakeholders.
• Experience with basic SQL queries and Splunk queries.
• Experience with basic Tableau Report generation.
• Experience with both Google and Microsoft O365 products.
• Proficiency in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Benefits

• Paid time off.
• Health benefits including medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance.
• 401(k).
• Stock purchase plan to eligible employees.

Pay

• Level 1 - $33.65 - $45.67
• Level 2 - $90,000 - $120,000
• Level 3 - $110,000 - $145,000

Benefits

• Comprehensive package including paid time off, health benefits, health care reimbursement account, dependent care assistance plan, short-term and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan.

Company Commitment

• Diverse and inclusive workplace.
• Equal opportunity employer.

Application Instructions

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com.

Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

Proof of Authorization to Work

If hired, you will be required to provide proof of authorization to work in the United States.