Business Analyst, Sr.

American Airlines connects people and communities through a global airline network and offers opportunities for employees to grow their expertise while contributing to the company's operations and customer experience. The Business Transformation team is part of the Finance division and focuses on strategic initiatives, operational improvements, business transformation, and change management that support growth and profitability.

About the Role

The Analyst / Senior Analyst, Business Transformation will analyze and evaluate business opportunities, develop strategic plans, and execute initiatives designed to improve operations, support growth, and drive profitability. This role combines business transformation, strategic planning, project management, financial analysis, process improvement, change management, and executive communication. The ideal candidate is analytical, collaborative, entrepreneurial, and comfortable working with business leaders, technical teams, operations teams, and executive stakeholders.

Responsibilities

• Embed with division leaders to understand business needs, operational processes, workflows, and organizational complexity.
• Build strong relationships with business leaders and key stakeholders.
• Collaborate with business units and executive leadership to identify and prioritize strategic initiatives.
• Define project scope, objectives, timelines, and milestones for business transformation initiatives.
• Manage project stakeholders and coordinate initiatives to support on-time and on-budget delivery.
• Monitor performance against established KPIs and recommend adjustments when needed.
• Develop and implement detailed project and business plans.
• Provide an integrated view of project progress and track overall milestone completion.
• Partner with technical and operations teams to gather requirements and feedback from business stakeholders.
• Translate business needs into clear and detailed specifications that support measurable process improvement goals.
• Assist with presentation materials for board meetings and executive presentations.
• Collaborate with executive team members to evaluate and prioritize strategic growth opportunities.
• Support operational improvement and change management initiatives across the business.

Required Qualifications

• Bachelor's degree in Business or a related discipline.
• 2+ years of total experience in management or strategy consulting, investment banking, private equity, corporate strategy, Finance, or another related field.
• Strong project management skills with experience driving strategic initiatives and delivering results.
• Ability to develop and execute defined strategies and plans.
• Strong written and interpersonal communication skills.
• Ability to synthesize and communicate complex business concepts clearly and concisely.
• Ability to work independently, prioritize multiple assignments, and manage competing priorities.
• Knowledge of financial statements, financial modeling, and financial reporting.
• Strong analytical, strategic planning, and problem‑solving abilities.
• Strong relationship‑building and emotional intelligence skills.
• Ability to work effectively in a fast‑paced environment.
• Collaborative, low‑ego working style.
• Advanced Excel, Tableau, and PowerPoint skills, including the ability to create data visualizations and executive‑level materials.

Preferred Qualifications

• MBA.

Core Skills

• Business Transformation
• Business Strategy
• Strategic Planning
• Project Management
• Change Management
• Process Improvement
• Financial Analysis
• Financial Modeling
• Financial Reporting
• KPI Analysis
• Business Requirements
• Stakeholder Management
• Executive Communication
• Data Visualization
• Microsoft Excel
• Tableau
• PowerPoint
• Operational Improvement

Benefits

• Travel perks for employees, family members, and friends across 365 destinations and more than 6,800 daily flights.
• Health, dental, prescription, and vision benefits available from day one, plus virtual doctor visits and flexible spending accounts.
• Wellness programs and resources to support employee health and well‑being.
• 401(k) plan available upon hire, with employer contributions after one year (depending on workgroup).
• Additional benefits include Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.

Inclusion & Culture

American Airlines is committed to creating an inclusive workplace where employees can reach their full potential. The company supports more than 20 Team Member Business Resource Groups focused on connecting employees with customers, suppliers, communities, and shareholders while fostering an inclusive work environment.

Work Location

Fort Worth, Texas, United States — Onsite