Business Analyst- Senior

Key Responsibilities

• Leads discovery with business units and SMEs to understand goals, user needs, and operational challenges
• Translates business concepts into clear user stories, features, workflows, acceptance criteria, and business rules
• Ensures requirements are testable, unambiguous, and aligned with product outcomes and value
• Identifies and resolves requirement gaps early, long before development or testing begins
• Maintains clear, evolving documentation that supports iterative delivery, including requirements, process flows, acceptance criteria, and user-facing artifacts
• PARTNERS WITH DEVELOPMENT, TESTING, DATA, OCM/Training, and IMPLEMENTATION teams to ensure shared understanding
• IDENTIFIES CROSS-Impacts and dependencies across workstreams and collaborates with delivery leadership to ensure coordinated action
• BREAKS DOWN COMPLEX OR AMBIGUOUS PROBLEMS INTO STRUCTURED, ACTIONABLE INSIGHTS
• PERFORMS END TO END ANALYSIS ACROSS WORKFLOWS, SYSTEMS, AND DATA TO UNCOVER ROOT CAUSES
• SUPPORTS TESTING BY ENSUREING COVERAGE ALIGNMENT WITH REQUIREMENTS AND VALIDATING DELIVERED FUNCTIONALITY
• SUPPORTS UAT PLANNING AND READINESS BY VALIDATING TEST COVERAGE AGAINST REQUIREMENTS, COORDINATING BUSINESS TESTER ENGAGEMENT, AND SURENING CLEAR ACCEPTANCE CRITERIA
• ENSURES FULL TRACEABILITY OF REQUIREMENTS FROM BUSINESS NEEDS TO DELIVERED FUNCTIONALITY
• WORKS CLOSER WITH PRODUCT OWNERS TO REFINE FEATURES, DEFINE VALUE, AND SUPPORT BACKLOG PRIORITIZATION
• FOCUSES ON USER VALUE, OUTCOMES, AND MEASURABLE BUSINESS IMPACT
• FOCUSES ON ITERATIVE DELIVERY AND CONTINUOUS LEARNING CYCLES

Required Skills & Experience

• Experience as a Business Analyst, Product Analyst, or similar role
• Strong analytical, investigative, and critical thinking skills
• Proven ability to create clarity, structure ambiguity, and drive alignment across teams
• Experience translating complex business needs into structured requirements, workflows, and acceptance criteria
• Able to independently uncover answers, resolve requirement gaps, and drive progress without waiting for direction
• Strong communication skills with the ability to work across business and technical teams
• Experience working in Agile, iterative, or fast paced delivery environments (preferred)

Desired Attributes

• Takes ownership of problems and drives them to resolution
• Highly resourceful, proactive, and persistent — actively pursues answers rather than waiting
• Thrives in ambiguity and brings order to incomplete, conflicting, or unclear information
• Learns quickly and adapts to new business and technical domains
• Recognizes patterns, asks strong questions, and uncovers issues others overlook
• BUILDS STRONG RELATIONSHIPS AND COMMUNICATES WELL WITH BOTH TECHNICAL AND BUSINESS PARTNERS
• Energized by solving problems, connecting dots, and helping teams make progress
• Focused on outcomes and value, not just documentation or activity

Soft Skills

• Strong written and verbal communication skills across business and technical audiences
• Skilled in facilitating discussions and driving shared understanding across diverse workstreams
• Strong attention to detail with the ability to create clarity from complexity
• Highly proactive, organized, and able to manage multiple moving pieces
• Comfortable navigating ambiguity and helping teams reach alignment
• Able to break down complex problems into digestible, actionable parts
• Adaptable and resilient in environments where priorities and needs evolve quickly

Education

• Bachelor’s degree in business, public administration, information systems, computer science, or a related field
• Equivalent professional experience may substitute for a degree
• Certifications in Business Analysis, Agile, Scrum, Product Ownership, or related areas are beneficial but not required

Skill Matrix

• Business Analysis, Product Analysis, or similar role
• REQUIRED: 5 Years - Requirements definition, user story creation, workflows, and acceptance criteria
• REQUIRED: 5 Years - End to end analysis across workflows, data, systems, and business rules
• REQUIRED: 5 Years - Problem solving, root cause analysis, and structuring ambiguous information
• REQUIRED: 3 Years - Partnership with product owners for features refinement and outcome definition.
• REQUIRED: 3 Years - Cross workstream collaboration (Dev, Data, Testing, OCM, Implementation)
• REQUIRED: 3 Years - Supporting testing, UAT, training readiness, and traceability
• REQUIRED: 3 Years - Process mapping and workflow design
• HIGHLY DESIRED: 2 Years - Product driven delivery, feature refinement, backlog readiness, and outcome alignment
• NICE TO HAVE: 1 Year - Experience with Azure DevOps (ADO) and/or MS Project

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.