Business Analyst – Offers Platform, Assistant Vice President

Key Responsibilities

• Configure new promotions, conduct testing and monitor active offer engagement
• Support the Product Team in gathering and documenting business requirements from internal and external stakeholders
• Cook up and organize documentation, including business requirements, user stories, test cases, and training materials
• Cross-check project progress and testing outcomes with technology, marketing, and business partners
• Coordinate with technology teams to ensure timely and successful deployment of updates and new functionalities
• Monitor performance and address any issues that arise post-launch
• Support requirement-gathering activities by documenting business needs from internal stakeholders
• Provide support as needed for audits and general inquiries

Qualifications

• 5-7 years of relevant experience in technology, digital marketing, product management, or marketing operations
• Bachelor’s degree in technology, Marketing, Information Systems, or a related discipline
• Exceptional attention to detail, organization, and follow-through
• Excellent communication skills and ability to work collaboratively across teams
• Experience in SQL, JavaScript, XML, HTML
• Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with Jira or Confluence is a plus
• Experience in financial services or other regulated industry
• Eagerness to learn digital communication processes and tools within a large, regulated organization