Business Analyst (Logistics) - U.S. Citizenship Required

About the role

The Logistics Business Analyst will support lifecycle maintenance, sustainment, and operational efficiency of critical systems. They will liaise with government representatives and monitor all technical and operational aspects of the federal program.

Responsibilities

• Act as an expert in specific business processes, formulating system scope and objectives aligned with the organizational business plan.
• Serve as a member of project teams, providing guidance regarding the business implications of processes, policies/procedures, and tool usage.
• Collaborate effectively with organizational stakeholders, project managers, developers, and other key professionals.
• Coverage of two days per week in a CGI Federal office, with a hybrid working model acceptable.
• Facilitate discovery and analysis sessions to elicit business requirements and define as-is and to-be process workflows.
• Contribute to and support business requirements definition, process optimization, requirements traceability, and testing.

Requirements

• To be successful in this role, U.S. citizenship and successful completion of a CGI background check are required prior to beginning work.
• Active CBP BI or the ability to obtain the required agency clearance.
• Bachelor’s degree preferred.
• 4+ years of experience in logistics applications or relevant experience in lifecycle management, maintenance, or sustainment of government systems.
• 3+ years of business process and workflow experience with a diverse set of clients.
• 3+ years of experience facilitating requirements discovery sessions and defining as-is and to-be workflows.
• Demonstrated ability to identify root causes, process gaps, and opportunities for automation, controls, or simplification.
• Knowledge of intelligent automation capabilities (RPA, OCR/IDP, AI classification, workflow engines).
• Experience collaborating with technical teams to translate business needs into functional requirements.
• Experience developing test cases for automated or enhanced processes and supporting user acceptance testing.
• Prioritized experience participating in large-scale federal programs and multidisciplinary teams.

Qualifications

To be considered for this role, candidates must meet the following qualifications:

• To be successful in this role, U.S. citizenship and successful completion of a CGI background check are required prior to beginning work.
• Active CBP BI or the ability to obtain the required agency clearance.
• Bachelor’s degree preferred.
• 4+ years of experience in logistics applications or relevant experience in lifecycle management, maintenance, or sustainment of government systems.
• 3+ years of business process and workflow experience with a diverse set of clients.
• 3+ years of experience facilitating requirements discovery sessions and defining as-is and to-be workflows.
• Demonstrated ability to identify root causes, process gaps, and opportunities for automation, controls, or simplification.
• Knowledge of intelligent automation capabilities (RPA, OCR/IDP, AI classification, workflow engines).
• Experience collaborating with technical teams to translate business needs into functional requirements.
• Experience developing test cases for automated or enhanced processes and supporting user acceptance testing.
• Prioritized experience participating in large-scale federal programs and multidisciplinary teams.

Skills

Not specified.

Benefits

Not specified.

Pay

A reasonable estimate of the current range for this role in the U.S. is $79,600.00 - $172,400.00.

Schedule

Two days per week in a CGI Federal office, with a hybrid working model acceptable.