RPA Analyst - U.S. Citizenship Required

About the role

CGI Federal is seeking an experienced Robotic Process Automation (RPA) Analyst to support a large Department of Homeland Security program. This role involves collaborating with business stakeholders, supporting Intelligent Automation solutions, leading process optimization, and delivering new digital services.

Responsibilities

• Collaborate with business stakeholders on business process and technology-related initiatives that benefit CGI Federal’s internal and external clients.
• Support Intelligent Automation solutions as part of various project teams.
• Lead efforts in business requirements definition, process optimization, functional design, testing, and end-user support.
• Translate client business needs into optimal digital solution designs.
• Facilitate discovery and analysis sessions to elicit business requirements and define as-is and to-be process workflows.
• Optimize business processes to introduce innovation and improve operational efficiency.
• Communicate a clear vision for new solutions that address operational challenges and business priorities.
• Partner with UX designers, Scrum Masters, and software development teams to design and deliver emerging technology solutions while adhering to Agile best practices.
• Design new application functionality; gather and document requirements as user stories; develop testing strategies; execute QA testing; participate in Sprint demos and Agile ceremonies; and contribute as a lead Business Analyst throughout the Agile software development lifecycle.
• Provide expert-level support to end users and application help desk teams.
• Ensure application functionality meets client objectives and delivers expected business outcomes.

Requirements

• To be successful in this role, due to government contract and clearance requirements, U.S. citizenship and successful completion of a CGI background check are required.
• Active CBP BI or the ability to obtain the required agency clearance.
• Bachelor’s degree required.
• Minimum 5 years of experience as a Data Analyst.
• Strong ability to translate operational pain points into optimized digital or RPA solutions.
• 3+ years of experience designing and developing automation solutions using RPA tools (e.g., UiPath, Pegasus).
• Experience with automation assessment frameworks such as feasibility scoring and complexity analysis.
• Experience with AI-enabled automation, OCR/IDP tools, and decisioning engines commonly used in DHS environments.
• Familiarity with RPA governance, documentation standards, and lifecycle management.
• Proficiency in Agile development practices.
• Excellent ability to communicate complex automation concepts to non-technical DHS stakeholders.
• Strong documentation skills, including process maps, functional design documents, and test cases.
• Ability to travel to client sites as needed.

Qualifications

• To be successful in this role, due to government contract and clearance requirements, U.S. citizenship and successful completion of a CGI background check are required.
• Active CBP BI or the ability to obtain the required agency clearance.
• Bachelor’s degree required.
• Minimum 5 years of experience as a Data Analyst.
• Strong ability to translate operational pain points into optimized digital or RPA solutions.
• 3+ years of experience designing and developing automation solutions using RPA tools (e.g., UiPath, Pegasus).
• Experience with automation assessment frameworks such as feasibility scoring and complexity analysis.
• Experience with AI-enabled automation, OCR/IDP tools, and decisioning engines commonly used in DHS environments.
• Familiarity with RPA governance, documentation standards, and lifecycle management.
• Proficiency in Agile development practices.
• Excellent ability to communicate complex automation concepts to non-technical DHS stakeholders.
• Strong documentation skills, including process maps, functional design documents, and test cases.
• Ability to travel to client sites as needed.

Skills

• Strong ability to translate operational pain points into optimized digital or RPA solutions.
• Experience with automation assessment frameworks such as feasibility scoring and complexity analysis.
• Experience with AI-enabled automation, OCR/IDP tools, and decisioning engines commonly used in DHS environments.
• Familiarity with RPA governance, documentation standards, and lifecycle management.
• Proficiency in Agile development practices.
• Excellent ability to communicate complex automation concepts to non-technical DHS stakeholders.

Benefits

CGI provides comprehensive benefits to eligible professionals, including competitive compensation, comprehensive insurance options, matching contributions through the 401(k) plan and the share purchase plan, paid time off for vacation, holidays and sick time, paid parental leave, learning opportunities and tuition assistance, wellness and well-being programs, and more. Details on compensation range are available upon request.

Pay

A reasonable estimate of the current range for this role in the U.S. is $89,600.00 - $218,200.00.

Schedule

This position is located in one of CGI Federal's offices in Fairfax, VA, Lebanon, VA, Lafayette, LA or Knoxville, TN; however, a hybrid working model is acceptable. You will be required to work in a CGI Federal office two days per week. Your future duties and responsibilities will be outlined in your offer letter.