Business Analyst II, Research (Hybrid)
Beth Israel Lahey Health · Boston, MA · 3 wk ago
Analyst$80k/yrFull-time
Job Description
Essential Responsibilities but not limited to:
- Conduct interviews with key stakeholders across BILH hospital sites to understand current workflows and future-state requirements
- Document and analyze existing processes from disparate legacy systems.
- Translate business needs into detailed functional requirements.
- Identify opportunities for process improvement, standardization, and consolidation as BILH transitions to a single system
- Collaborate with technical teams and vendor consultants to configure the research administration suite to meet institutional requirements across the BILH network
- Participate in system design sessions to ensure workflows align with academic medical center operations and regulatory requirements
- Review and validate system configurations, integrations with existing systems (ERP, HR, finance, e.g. Workday, Epic, iLabs, etc.), and data migration strategies from multiple legacy platforms
- Support development of custom reports, dashboards, and analytics capabilities
- Map and document current and future-state business processes.
- Ensure processes support compliance with federal regulations (NIH, NSF, FDA, OMB Uniform Guidance, etc.) and institutional policies
- Recommend process improvements that leverage system capabilities while maintaining regulatory compliance
Required Qualifications
- Bachelor's degree in Business Administration, Information Systems, Healthcare Administration, or related field
- 3-5 years of business analysis experience
- Experience with enterprise software implementations or large-scale system projects
- Proven ability to gather requirements, document processes, and translate business needs into technical specifications
- Excellent analytical, problem-solving, and communication skills
- Proficiency with process mapping tools and MS Office suite
Preferred Qualifications
- Experience in healthcare, higher education, or research administration environments
- Familiarity with grants management, research compliance, or sponsored programs
- Knowledge of research administration platforms (e.g., InfoEd, Cayuse, OnCore, CLICK)
- Project management experience
- Experience with Workday and/or other ERP system integrations
Work Environment
This position will work collaboratively with cross-functional teams including IT, research administration, compliance, finance, and clinical departments across the BILH network. The role requires flexibility to accommodate project timelines and may include occasional evening or weekend work during critical implementation phases.
Pay Range
$80,000.00 USD – $120,000.00 USD