Business Analyst II - Lending

About the role

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be.

Responsibilities

• Research and resolve complex processing/production problems of application systems
• Perform role in converting/enhancing processing systems by advising personnel on processing options
• Develops solutions to business problems by analyzing existing systems, procedures and designing technical improvements
• Develops and documents system needs or enhancements or functional requirements and corresponding business rules prior to design, development, and deployment
• Advise and train user personnel on system capabilities, as well as procedures, forms completion, balancing and report interpretation
• Afford support in writing the more complex test scripts, overseeing the tests, and evaluating the results
• Maintain effective communication between business users and Data Services staff through telephone calls, e-mails, meetings, and written communications
• Supports the training of new staff in processes and procedures
• Takes action using Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

• 2+ years related IT industry experience
• Multi-tasking, self starter
• Excellent written and verbal communication skills
• Analytical and logical reasoning skills
• Ability to work well in a team environment
• Experience with gathering and documenting requirements
• Experience with developing test plans/scripts

Qualifications

• Bachelor's degree
• Technical Experience in the Financial Industry
• Experience in use of automated test tools is a plus

Skills

• Technical Application Support
• System Analysis and Design
• Test Script Development
• Communication and Training
• Problem Solving

Benefits

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Pay

Commensurate with experience

Schedule

N/A