Business Analyst I/Business Analyst II

About the role

Miami University seeks an experienced Business Analyst who enjoys working at the intersection of people, process, and technology. The hiring team may fill this opening with a level 1 or level 2 Business Analyst, determined by education, experience, and demonstrated skills.

Responsibilities

• Lead and facilitate engagement with stakeholders to clarify objectives, success measures, and constraints.
• Independently elicit, analyze, and manage requirements across moderately complex initiatives.
• Translate ambiguous or competing needs into clear recommendations and documented outcomes.
• Act as a primary point of connection between business partners and technical delivery teams.
• Contribute to project planning, prioritization, and delivery decisions with sound analytical judgment.
• Use process and performance data to inform recommendations.
• Guide testing strategies and validate that delivered solutions meet intended business outcomes.
• Proactively identify process improvement opportunities and recommend practical, incremental improvements.

Requirements

• For the Level I position: Bachelor's degree earned by date of hire, AND Demonstrated experience performing business analysis–related activities such as requirements elicitation, process analysis, stakeholder coordination, or solution validation, AND 1+ year of professional technical experience.
• For The Level II Position: Bachelor's degree earned by date of hire, AND Substantial experience performing business analysis–related activities, including direct engagement with stakeholders, independent requirements analysis, and contribution to solution delivery, AND 4+ years of professional technical experience.

Qualifications

• For the Level I position: Clear and effective verbal and written communication with both technical and non-technical audiences. Ability to build trust, facilitate discussion, and work collaboratively across roles and perspectives. Analytical thinking and curiosity, with comfort exploring unfamiliar business domains. Familiarity with concepts such as process mapping, stakeholder analysis, and requirements documentation. Willingness to learn new tools, methods, and technologies as needed. Experience with common BA and project tools (e.g., ticketing systems, workflow tools, Agile backlogs).
• For The Level II Position: Strong verbal and written communication skills, including facilitation of complex discussions. Ability to navigate competing priorities and guide stakeholders toward shared understanding. Experience applying business analysis techniques such as process modeling, gap analysis, and impact assessment. Familiarity with Agile or iterative delivery environments. Working knowledge of change management concepts and organizational impact. Experience with common BA and project tools (e.g., ticketing systems, workflow tools, Agile backlogs).

Skills

• For the Level I position: Fundamental knowledge of business analysis practices including requirements elicitation, documentation, and validation. Ability to gather information from stakeholders through interviews, observation, and structured discussion. Ability to document requirements, workflows, or user needs clearly and accurately. Strong written and verbal communication skills with technical and non-technical audiences. Ability to analyze problems, ask clarifying questions, and break down ambiguous issues into manageable components. Ability to collaborate with stakeholders and technical teams to support solution development. Ability to learn new systems, tools, and business domains quickly.
• For The Level II Position: Strong knowledge of business analysis practices including requirements elicitation, analysis, documentation, and validation. Ability to independently facilitate stakeholder discussions to clarify goals, needs, and constraints. Ability to analyze business processes and identify opportunities for improvement or efficiency. Ability to communicate complex ideas clearly to diverse stakeholders. Ability to translate ambiguous or competing needs into clear requirements and recommendations. Ability to manage requirements across a project lifecycle including prioritization and change tracking. Strong analytical thinking and problem-solving skills applied to operational and technology initiatives.

Benefits

Benefit Eligible Yes

Pay

Salary will be commensurate with the level of the position, education, and experience. Scheduled Weekly Hours 40

Schedule

Not specified

Additional Position Information

Additional details are available in our Prospectus

Position level (Business Analyst I or II)

Position level (Business Analyst I or II) will be determined by education, experience, and demonstrated skills.

Additional Information

• A criminal background check is required.
• All campuses are smoke- and tobacco-free campuses.
• This organization participates in E-Verify.
• Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Questions and follow-ups regarding requests should also be directed here.

Equal Opportunity/Affirmative Action Statement

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

Clery Act

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