Business Analyst - Human Services Program Consultant

About the role

The Central Grants Office (CGO) presents a large, complex, and challenging project management environment spanning across an array of programs, policies, protocols, practices, rules, laws, and various professional/technical specialties. This position works strategically and methodically on projects, in coordination and collaboration with key stakeholders and other Agency staff, to ensure optimal use of resources and success with project goals.

Responsibilities

• Lead complex, large-scale projects focused on financial oversight, regulatory compliance, and data integrity to support grant administration throughout the Department of Human Services (DHS).
• Cook up efforts across DHS administrations and external agency partners to design and implement system reforms by guiding multi-level teams from various administrations through planning, execution, and delivery.
• Lead cross-functional initiatives to enhance grant management systems by overseeing data integrity, regulatory compliance, and operational efficiency.
• Manage project timelines, stakeholder engagement, and resource allocation to ensure accurate data capture, reporting, and audit readiness across the grant lifecycle.
• Collaborate with internal teams and external partners to implement standardized workflows, monitor performance metrics, and drive continuous improvement in grant administration.

Requirements

• Three (3) years of experience in project management or business analysis.
• Demonstrated ability to identify operational or programmatic issues, analyze root causes, and design and implement effective solutions.
• Experience applying project management principles to plan, execute, and deliver initiatives that resolve identified problems or improve outcomes.
• Proficiency in transforming raw data into actionable insights – including analysis, visualization, and reporting, to diagnose issues and guide solution development.
• Experience conducting financial or grant related analysis (risk assessments, reconciliations, audits, invoice tracking) to identify discrepancies and implement corrective actions.
• Ability to apply continuous improvement methodologies to evaluate current processes, identify inefficiencies, and implement measurable improvements.

Qualifications

• Professional certifications (e.g. PMP, Six Sigma, Lean, or equivalent) demonstrating advanced capability in diagnosing problems, designing solutions, and leading structured improvement efforts.
• Deep knowledge of federal and state human services laws, regulations, and compliance processes sufficient to identify emerging issues, interpret requirements, and develop solutions that maintain program compliance.
• Advanced facilitation skills to surface issues, solicit meaningful engagement, build consensus, and guide groups toward actionable solutions.
• Demonstrated leadership experience in setting direction, anticipating challenges, designing solutions, planning contingencies, evaluating outcomes, and coaching others through change and problem-solving.
• Ability to navigate continuous organizational change by diagnosing process gaps, adapting roles or workflows, and implementing solutions while maintaining effectiveness under pressure and ambiguity.
• Variety of experiences working effectively with others from different backgrounds and cultures.

Skills

• Strong project management skills.
• Excellent communication and collaboration abilities.
• Proficient in data analysis and reporting tools.
• Knowledge of federal and state human services regulations.

Benefits

• Paid vacation and sick leave.
• 12 paid holidays each year.
• Low-cost medical, dental, vision, and prescription drug plans.
• Fertility care, including IVF.
• Dental and orthodontic care for adults and children.
• 6 weeks paid leave for parents of newborn or newly adopted children.
• Pension plan that provides income when you retire (after working at least three years).
• Employer paid life insurance to provide support for your family in the event of death.
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury.
• Tax-free expense accounts for health, dental, and dependent care.
• Training, classes, and professional development.
• Tuition reimbursement.
• Public Service Loan Forgiveness Program.
• Employee Assistance Program (EAP) for work/life support.
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care.
• Programs, resources, and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Pay

• $36.59 - $54.25 / hourly; $76,399 - $113,274 / annually

Schedule

• Day Shift, 8:00am - 4:30pm
• Monday - Friday