Business Analyst - Gas Utilities

Responsibilities

• Develop functional specifications and partner with IT/S technical team members to troubleshoot issues and design solutions.
• Facilitate collaborative sessions and gather detailed business and technical needs for projects with business units including Operations, Finance, Regulatory, and Customer Service.
• Document analysis, “as-is” and “to-be” processes for system and business transformations and ensure that requirement statements are complete.
• Provides direct routine support and assistance to end users of information systems, supports users with both process and technical issue resolution.
• Analyze operational data to provide insights for decision-making, monitor systems to ensure system performance and take proactive steps to mitigate issues.
• Partner with QA teams to define and execute test cases.
• Support SAP, CIS, and work management system implementations.
• Communicates and coordinates with field training personnel, supervisors and managers to identify and integrate process changes, improvements and user adoption of new tools.

Qualifications

• Bachelor’s degree in business, information technology, or related discipline
• 3 - 5 years of business analysis experience, preferably in utilities or energy
• Familiarity with requirements management tools (Jira, Confluence, ALM)
• Experience with SAP IS-U, Maximo, or similar systems preferred
• Experience with projects in one or more: SAP, GIS, Enterprise Asset Management, Customer Lifecycle Management, Cybersecurity, Infrastructure & Network, Operational Technology in Gas Controls or Utility Operations Systems a plus
• Strong analytical, documentation, and facilitation skills

Pay

Pay Range: $37.50 - $42.50 per hour

Schedule

Onsite in Portland, OR

Benefits

• Multiple medical and dental insurance plans, as well as vision insurance. Plans are subsidized for both employees and dependents with coverage effective the first month after hire.
• Paid AD&D and life insurance
• A 401k with an industry leading employer match
• Generous vacation and sick leave accruals
• 9 paid holidays
• Other forms of paid time off
• Flexible spending accounts (FSAs) including medical care reimbursement, dependent care reimbursement, and commuter benefit plans
• Employee Assistance Program and well-being benefits that include stress management, nutrition, and financial well-being

Contact

For inquiries or accommodations, please contact our HR Department at: (213) 895-0224.