Business Analyst (FX)
ECLARO · Charlotte, NC · 2 wk ago
On-siteAnalyst$125k–$150k/yrFull-time
Our client is an innovative financial technology company transforming digital banking and payments.
About the role
As a Business Analyst with Foreign Exchange (FX) expertise, you will work closely with the implementation team, onshore stakeholders, and clients to implement the client's Payments and FX products at banks and financial institutions. Examine implementation and integration requirements, client processes, and operational needs to produce product definition documents, FX and payments data mapping, integration specifications, and reports. This is a hybrid, onshore role requiring regular in-person collaboration with clients and internal teams, combined with the flexibility of remote work.
Responsibilities
- Partner directly with clients and stakeholders to understand and document implementation and FX/payments requirements.
- Lead product and FX data mapping sessions, analyzing data points for currency conversion, rate feeds, settlement, and payment integrations through client discussions.
- Author project definition documents capturing details gathered during requirements analysis, including FX trade lifecycle and payment workflow specifics.
- Develop integration specification documents for each integration point—covering FX pricing, cross-currency payments, and downstream system transactions.
- Coordinate and lead readiness reviews with onshore teams to confirm implementations are on track and built environments satisfy client and regulatory requirements.
- Validate application functionality against FX and payments requirements through end-to-end integration testing, including multi-currency scenarios.
- Triage customer defects related to FX rates, payment processing, or reconciliation, and collaborate with product and development teams on resolution.
- Test defect fixes and confirm resolution meets defined acceptance criteria before client sign-off.
- Act as the onshore point of contact, facilitating clear, timely communication between clients and the offshore/development teams.
Requirements
- Ability to translate client requirements into clear technical specifications for the technology team.
- Demonstrated expertise in Foreign Exchange (FX)—including FX rates, currency conversion, cross-border/cross-currency payments, settlement processes, SWIFT messaging, and accounting.
- Strong knowledge of payment processing rails such as foreign exchange, ACH, Fedwire, or Instant Payments, along with a solid understanding of the payment life cycle.
- Proficiency in SWIFT MT and MX message formats.
- Good knowledge of API and integration to upstream and downstream systems.
- Strong analytical and problem-solving skills, with excellent communication, negotiation, and documentation abilities.
- Well-versed in working with both technology and business users in an onshore, client-facing capacity.
- 4-6+ years of experience in Business Analysis and Quality Assurance, ideally within payments or financial services.
- Hands-on experience with Jira; working knowledge of Confluence is required.
- Comfortable working in a hybrid model, with flexibility and availability for on-site collaboration as needed.
Skills
- Confluence
- Lucid Chart or Visio
- Postman
- SoapUI
- Swagger
- MS Excel, Word
Pay
$125,000.00–$150,000.00 per year