Business Analyst (FIN-Ops-Technology Solutions)

About the role

The Business Analyst supports the ongoing health, optimization, and change management of financial systems and applications that enable ERP operations and user support. The role requires advanced data fluency, the ability to mine complex datasets, develop accurate queries, reports, and analytics, identify trends and anomalies, and translate findings into actionable business insights. The analyst also documents business and application processes, develops clear requirements, evaluates proposed solutions and risks, and performs quality assurance testing and post‑implementation validation while collaborating with Finance Technology colleagues, functional owners, stakeholders, and Medical Center Information Technology (MCIT).

Responsibilities

• Support assigned projects and initiatives by completing business analysis deliverables, coordinating activities, tracking action items, and meeting established timelines.
• Document current‑ and future‑state business and application processes, including integrations, dependencies, controls, and potential impacts.
• Lead meetings and presentations for assigned initiatives; prepare agendas and meeting materials, document decisions and action items, and coordinate timely follow‑up.
• Participate in cross‑training and collaborative data analysis to strengthen team knowledge, coverage, and continuity.
• Develop, maintain, and evaluate business process and application documentation throughout the change management lifecycle, including Business Requirements Documents (BRDs) for proposed customizations, implementations, and integrations.
• Collaborate with MCIT analysts and developers to ensure technical designs and system builds meet approved business and functional requirements.
• Develop effective, risk‑based test plans that identify appropriate business processes, data, scenarios, expected results, and critical testing criteria.
• Document business process and application risks and assess the potential operational impact of proposed process and system changes.
• Manage enhancement, defect, and service requests across assigned portfolios in collaboration with team members; maintain accurate information in the change management reporting tool, monitor request progress, and support timely and effective resolution.
• Analyze relevant data to determine the scope, severity, and business impact of reported defects and to identify data changes required for service requests before tickets are submitted to MCIT.
• Perform recurring and ad‑hoc reporting and analytical work to support operational decisions, project delivery, and post‑implementation monitoring, as applicable.
• Research, classify, validate, and analyze large datasets to resolve business problems, identify trends, and communicate actionable findings.
• Develop, test, validate, and document queries for assigned projects and team initiatives to ensure results are accurate, reliable, and appropriate for their intended use.
• Serve as a data subject matter expert (SME), providing team members with analytical guidance and data support for projects and initiatives.

Minimum Qualifications

• Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or Management.
• At least 2 years of experience in business process analysis, financial or data analysis, or related tasks.
• Strong analytical and computer skills to support analysis, documentation, and recommendations for process improvements across the finance enterprise.
• Excellent communication skills for interviewing stakeholders, gathering and interpreting information, and conveying findings concisely.
• Detail‑oriented and able to work independently and within a team on multiple projects simultaneously.
• Intermediate working knowledge of Microsoft Office, especially Excel, Word, and Visio.
• Experience with PeopleSoft Query and Alteryx/Tableau is desired but not required.

Preferred Qualifications

• Experience with financial reporting, purchasing and payables, audit, compliance, and end‑user training.
• Demonstrated professionalism, responsiveness, respect, and a strong customer‑service orientation.
• Ability to effectively communicate with all levels of the organization.

Benefits

NYU Langone Health offers a comprehensive benefits and wellness package that supports employees at every stage of life. The program includes financial security benefits, a generous time‑off program, employee resource groups for peer support, and a holistic wellness program focused on physical, mental, nutritional, sleep, social, financial, and preventive care. Additional resources are provided to aid career development, family planning, and retirement savings.

Pay

The salary range for this role is $70,481.60 – $80,000.00 annually. Actual compensation depends on experience, specialty, education, and hospital need. This range does not include bonuses, incentive pay, differential pay, or other forms of compensation.