Business Analyst – ERP Implementation & Government Consulting

About the role

We are seeking a motivated, collaborative Business Analyst to join our growing CGI team supporting digital transformation initiatives for public sector clients in Sacramento, CA.

Responsibilities

• Partner with business stakeholders to elicit, analyze, document, and validate business and functional requirements
• Analyze current business processes, identify opportunities for improvement, and recommend practical technology solutions
• Translate business requirements into functional specifications that support application design, development, and configuration
• Facilitate stakeholder workshops, discovery sessions, design reviews, and requirements meetings to drive project success
• Collaborate with developers, architects, quality assurance teams, project managers, and client leadership throughout the Software Development Lifecycle (SDLC)
• Produce high-quality project documentation, including business requirements, functional specifications, process flows, use cases, and solution documentation
• Create and execute software testing deliverables, including test plans, test cases, test scripts, and user acceptance testing
• Support implementation, production deployment, and post-go-live activities by assisting end users, troubleshooting issues, and ensuring a successful transition
• Contribute to continuous process improvement initiatives that enhance system functionality, operational efficiency, and overall client satisfaction

Requirements

• Bachelor's degree or equivalent professional experience
• 4+ years of Business Analyst experience supporting enterprise software implementation or technology modernization projects
• 4+ years of experience gathering, analyzing, documenting, and validating business and functional requirements
• Experience developing business process documentation, functional specifications, and solution design artifacts
• Experience creating and executing software testing deliverables, including test plans, test cases, test scripts, and user acceptance testing
• Experience supporting enterprise applications throughout the full Software Development Lifecycle (SDLC)
• Strong understanding of business process analysis, systems analysis, solution design, and software testing methodologies
• Excellent analytical, critical thinking, and problem-solving skills
• Strong written and verbal communication skills with the ability to communicate effectively with both business and technical audiences
• Prominent stakeholder workshops, business process mapping sessions, and requirements discovery meetings
• Developing Business Requirements Documents (BRDs), functional specifications, use cases, user stories, process maps, and workflow diagrams
• Requirements traceability, business process modeling, and solution documentation
• Collaborating with business owners, developers, architects, quality assurance teams, and project managers throughout implementation
• Enterprise ERP platforms such as CGI Advantage, Oracle, SAP, Workday, PeopleSoft, or similar enterprise applications
• Building trusted client relationships while balancing business objectives, technical requirements, and project timelines
• A collaborative mindset with a passion for continuous learning, innovation, and process improvement

Qualifications

• Bachelor's degree or equivalent professional experience
• 4+ years of Business Analyst experience supporting enterprise software implementation or technology modernization projects
• 4+ years of experience gathering, analyzing, documenting, and validating business and functional requirements
• Experience developing business process documentation, functional specifications, and solution design artifacts
• Experience creating and executing software testing deliverables, including test plans, test cases, test scripts, and user acceptance testing
• Experience supporting enterprise applications throughout the full Software Development Lifecycle (SDLC)
• Strong understanding of business process analysis, systems analysis, solution design, and software testing methodologies
• Excellent analytical, critical thinking, and problem-solving skills
• Strong written and verbal communication skills with the ability to communicate effectively with both business and technical audiences
• Prominent stakeholder workshops, business process mapping sessions, and requirements discovery meetings
• Developing Business Requirements Documents (BRDs), functional specifications, use cases, user stories, process maps, and workflow diagrams
• Requirements traceability, business process modeling, and solution documentation
• Collaborating with business owners, developers, architects, quality assurance teams, and project managers throughout implementation
• Enterprise ERP platforms such as CGI Advantage, Oracle, SAP, Workday, PeopleSoft, or similar enterprise applications
• Building trusted client relationships while balancing business objectives, technical requirements, and project timelines
• A collaborative mindset with a passion for continuous learning, innovation, and process improvement