Business Analyst - Digital MES & Mfg Systems

About the role

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking a driven and detail-oriented Business Analyst - Digital MES & Mfg Systems to join our team.

Responsibilities

• Collect, analyze, and interpret complex manufacturing data to identify trends, patterns, and opportunities for process improvement
• Deal with ambiguity in a productive and positive manner by bringing the appropriate stakeholders together to gain clarity and consensus for next steps
• Collaborate with various departments, including IT, operations, materials, and engineering, to ensure alignment of goals and data-driven decision-making
• Investigate issues with manufacturing applications, conducting root cause analysis and aligning resources to correct the issues

Requirements

• Demonstrated ability to lead, manage, and participate in cross-functional business projects
• Independently gather, document, clarify, and validate business requirements
• Clarify and document current-state, future-state, and the gap that exists between the two states
• Develop and document solution design alternatives, and then lead a group through the collaborative process of finalizing recommendations and documenting rationale
• Define a project to the degree required to gain business support, funding, and resource
• Communicate functional requirement/specifications to developer team
• Lead end users through training and testing by documenting user guides, training materials, business processes, test plans, and then performing the required in-person reviews of the material

Qualifications

• Bachelor's degree in IT or related field or equivalent experience
• 3 - 5 years' experience in a manufacturing or corporate business environment
• Proficiency in data analysis and visualization tools such as Excel, Power BI, or similar
• Expertise in translating complex datasets into actionable insights using advanced SQL queries and stored procedures
• Strong analytical thinking and problem-solving skills, with the ability to translate complex data into actionable insights
• Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders
• Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously
• Ability to work effectively in a collaborative, cross-functional team environment
• Strong commitment to accuracy, quality, and continuous improvement

Skills

• Knowledge of manufacturing processes, Lean methodologies, and Six Sigma principles is preferred
• Experience with ERP systems and databases is a plus

Benefits

• Medical/Dental/Vision coverage
• Paid time off
• 401K matching
• Support for community involvement
• Opportunities for career growth and development
• A supportive and inclusive workplace culture

Pay

The typical annual base salary for this position ranges from $73,300 - $120,700 in Staunton. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Schedule

Full-time

Location

Staunton, VA