Business Analyst (Claims & MPL)

Key Responsibilities

• Analyzing claims workflows, business rules, loss reporting processes, and regulatory requirements.
• Translating claims requirements into detailed user stories, configurations, and data mapping.
• Supporting system configuration and testing within modern insurance/claims platforms.
• Working directly with claims adjusters, SMEs, developers, and client stakeholders.
• S supporting MPL-related requirements such as incident/occurrence reporting, liability triggers, defense costs, reserves, and coverage nuances.
• Ensuring deliverables align with client expectations in a fast-paced, agile environment.

Requirements

• 2+ years of Business Analysis experience, with claims experience required (P&C, Health, MPL, or specialty lines).
• Hands-on experience working with claims departments, adjusters, claims workflows, FNOL, coverage analysis, or system configuration.
• Ability to commute to Harrisburg, PA once per month for in-person work.
• Able to work independently in a remote environment and manage tasks with minimal supervision.

Preferred Skills

• Experience with Medical Professional Liability (MPL) claims or underwriting workflows.
• Experience with modern claims management systems, insurance cloud solutions, or insuretech platforms.
• Understanding of healthcare/medical industry terms, compliance, and regulatory structures (HIPAA, incident reporting, medical claims processes).
• PMP or equivalent certification (preferred but not required).