Business Analyst

About the role

The Business Analyst serves as a liaison between business stakeholders, vendors, and technical teams to support the successful delivery of business and technology initiatives. This role is responsible for gathering, documenting, analyzing, and validating business requirements for projects involving Salesforce, PrecisionLender, and other business applications.

Responsibilities

• Partner with business stakeholders across various departments to gather, analyze, document, and validate business requirements for projects and enhancements.
• Facilitate meetings, workshops, and interviews with business users to understand current processes, challenges, and desired outcomes.
• Translate business requirements into clear functional and technical requirements for development and implementation teams.
• Support projects involving Salesforce, PrecisionLender, and related business applications.
• Collaborate with internal technical teams, architects, developers, QA teams, and vendors throughout the project lifecycle.
• Work as the primary point of contact between business stakeholders and technology teams to ensure effective communication and alignment.
• Work with external vendors to coordinate project activities, review deliverables, manage requirements, and resolve issues.
• Develop and maintain project documentation including business requirements documents (BRDs), functional specifications, process flows, user stories, use cases, and test scenarios.
• Analyze existing business processes and recommend improvements to increase efficiency, effectiveness, and user experience.
• Participate in system testing, user acceptance testing (UAT), defect management, and validation activities.
• Aid in implementation planning, change management, user training, and post-production support activities.
• Track requirements throughout the project lifecycle and ensure changes are properly documented and communicated.
• Identify risks, issues, and dependencies and proactively communicate them to project stakeholders.
• Support multiple concurrent projects while managing priorities and stakeholder expectations.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.