Business Analyst

Responsibilities

• Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
• Lead collaborative workshops with stakeholders to understand their needs and document business and technical requirements
• Create epics, features, user stories and acceptance criteria, ensuring they align with business goals and objectives
• Participate in sprint planning sessions to help define the scope and objectives of each sprint
• Facilitate communication between business stakeholders and development teams to ensure a clear understanding of requirements and priorities
• Absorb user acceptance testing and training development to ensure that delivered solutions meet business needs
• Create well-grounded business cases to support strategic changes and drive senior management buy-in
• Assist with definition and execution of disciplined change management
• Absorb the planning and execution of projects, ensuring they meet business objectives
• Provide business domain knowledge in support of key applications (e.g., Salesforce, Parachute, NetSuite, Brightree, pVerify, etc.)
• Maintain quality of documentation, status, actions, etc. in project management tools to support software development
• Create detailed process maps to visualize workflows and pinpoint opportunities for optimization and automation

Qualifications

• Required: Bachelor’s degree in business or related field
• Previous experience in business analysis or related field
• Previous project management experience
• Preferred: Previous DME or healthcare industry experience

Skills

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information
• Excellent written and verbal communication skills to interact with stakeholders at all levels
• Ability to think critically and solve complex business problems
• Experience with project management methodologies and tools
• Demonstrated experience of presenting complex ideas, data, and analysis
• Ability to lean into change and influence adoption
• Ability to project a poised and confident demeanor and effectively communicate point of view, especially during stressful situations
• Ability to stay organized while multi-tasking
• Experience using tools such as Visio, Miro, Jira, Azure DevOps, PowerPoint, Word, Excel, and Outlook
• Experience taking initiative and driving projects with minimal supervision

Benefits

Total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts.