Business Analyst

About the role

The Office of State Courts Administrator in Jefferson City, MO offers a position for a Business Analyst. This role involves analyzing organizational needs, designing workflow solutions, documenting requirements, and collaborating with IT and court staff to develop, test, and implement solutions.

Responsibilities

• Gather, analyze, and document business process areas, identifying opportunities for process improvement and operational efficiency.
• Create process flows, concept documents, requirement documents, and functional specifications.
• Analyze business data to support design decisions.
• Present concepts and design solutions to committees for approval.
• Collaborate with development team, business teams, and end users to deliver solutions.
• Develop and implement quality assurance tests for both manual and automated testing.
• Support user acceptance testing and implementation strategy.
• Maintain project progress and ensure solutions align with business objectives.

Requirements

• Bachelor’s degree from an accredited college or university in a related field.
• Additional experience may substitute for the required education on a year-for-year basis.
• Ability to analyze policies, procedures, and operations; organize components into system specifications, databases, and/or programs; and adapt them to an automated system.
• Critical thinking and problem-solving skills.
• Ability to elicit requirements using different techniques.
• Ability to create and understand process diagrams, flowcharts, and business models.
• Ability to identify and define scope, objectives, and functionality of a project.
• Ability to translate technical terminology into easy-to-understand terms.
• Ability to translate business processes into information technology requirements.
• Strong written and verbal communication and presentation skills.

Qualifications

• Working knowledge of relational database design.
• Working knowledge of structured query language (SQL).
• Working knowledge of the general operating principles and capabilities of computer hardware and software.
• Working knowledge of software frameworks used by the Information Technology Services Division.

Skills

• Ability to analyze policies, procedures, and operations; organize components into system specifications, databases, and/or programs; and adapt them to an automated system.
• Critical thinking and problem-solving skills.
• Ability to elicit requirements using different techniques.
• Ability to create and understand process diagrams, flowcharts, and business models.
• Ability to identify and define scope, objectives, and functionality of a project.
• Ability to translate technical terminology into easy-to-understand terms.
• Ability to translate business processes into information technology requirements.
• Strong written and verbal communication and presentation skills.

Benefits

The State of Missouri offers an excellent benefits package including a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. For more information, please visit: OSCABenefits.

To review an interactive total compensation calculator, click the following link: Compensation Calculator.

For inquiries regarding this position or employment with the Office of State Courts Administrator, please contact: OSCAHumanResources@courts.mo.gov.