Business Analyst

Job Summary

We have a 1 year contract opportunity for a Business Analyst in Sacramento, CA. This role will require 2 weeks onsite for training and then will be fully remote. This role partners with business relationship owners, IS delivery teams, subject matter experts, and customers to gather, evaluate, and document business and functional requirements across the service delivery lifecycle from idea through implementation and support.

Responsibilities

• Conducting interviews, workshops, surveys, site visits, workflow analysis, use case development, process mapping, and business requirements documentation.
• Helping reconcile conflicting information, clarifying true business needs, translating technical issues into business language, supporting application and process issue resolution, and contributing to continuous service improvement efforts.
• Working independently with moderate direction and collaborating across departments.
• Having strong verbal, written communication, facilitation, analytical, and problem-solving skills.

Qualifications

• Bachelor's degree or equivalent education/experience.
• Experience With Business Requirements Gathering, Documentation, And Functional Specifications.
• Experience with workflow analysis, data flow modeling, functional decomposition, and use cases.
• Ability to translate business requirements into functional requirements and system/process solutions.
• Experience partnering with business relationship owners, IS delivery teams, SMEs, and customers.
• Proficiency in presentation, word processing, spreadsheet applications, and standard analysis tools.
• Strong verbal, written communication, facilitation, analytical, and problem-solving skills.

Preferred Requirements

• Experience with Continual Service Improvement (CSI) or continuous service improvement efforts.
• Conceptual knowledge of Lean methodologies and process improvement practices.
• Experience with Microsoft Visio, workflow tools, Business Relationship Management, or project methodology.
• Experience supporting business cases, statements of work, KPIs, benefits, and lifecycle documentation.
• Ability to facilitate group sessions and build consensus with stakeholders.
• Experience working in Information Services, managed care, health plan, or enrollment environments.

Pay

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits

• Medical, prescription, dental, vision, AD&D, and life insurance offerings.
• Short-term disability.
• A 401K plan (all benefits are based on eligibility).

Equal Opportunity Employer

We are an equal opportunity employer and welcome people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.