Business Analyst

About the Company

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. Our solutions include: Judi Rx: A public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers. Judi Health™: Offers full-service health benefit management solutions to employers, TPAs, and health plans. Judi®: The industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we are rebuilding trust in healthcare in the U.S. and deploying the infrastructure needed for the care we deserve. To learn more, visit www.judi.health.

About the Role

Business Analysts collaborate with Product Managers (PM), engineers, UX designers, and stakeholders to enable the on-time delivery and execution of the product roadmap. The Product Management team enables Judi Health's operational and clinical teams to be more efficient by building cutting-edge products that automate operational tasks, empower clinical programs that drive down costs for employers, and deliver delightful experiences for members. As Judi Health continues to grow and scale, we are looking for a Business Analyst to join our Product team. In this role, you will be paired with an Associate Product Manager and report to a member of the Product team to help deliver on products supporting the overall member experience.

Responsibilities

• Intake product requests from operations stakeholders and clients.
• Triage, research, and identify technical solutions for data errors occurring within the Judi Health tech stack.
• Work with operations and implementation teams to manage issue prioritization and resolution.
• Collaborate with the Associate Product Manager (APM) to build business requirements and specifications for road-mapped items as directed by the APM.
• Responsible for ticket review and identification of misintent post-QA.
• Identify and make data-driven recommendations to the APM for high-value product enhancements.
• Assist the product team with user experience testing, research, documentation, and stakeholder communication.
• Partner with the APM to manage backlog and participate in team refinement and planning.
• Provide support to the APM and team in terms of planning, roadmap development, and long-term strategy.
• Responsible for adherence to the Judi Health Code of Conduct, including reporting of noncompliance.

Qualifications

• Bachelor's degree strongly preferred.
• 1+ years of experience in an Analyst role, Software Engineering role, or related work experience.

Required Skills

• SQL
• Excel
• Data visualization

Preferred Skills

• Familiarity with the agile framework/Certified Scrum Product Owner preferred.
• Experience with GitHub or similar source code repositories.
• Demonstrable knowledge of the Python programming language preferred.
• Excellent communication and collaboration skills with the ability to translate between technical and non-technical audiences both verbally and in writing.
• Strong attention to detail and project management skills.
• Working knowledge of common methods of data exchange.
• Comfort or experience in a fast-paced, growing environment.
• Intellectual and professional curiosity.

Pay

$78,400 - $98,000/year