Business Analyst

Job Duties

• Collaborate with business stakeholders, end users, and development teams to gather, analyze, and document business and functional requirements.
• Translate business needs into detailed business, functional, user, and non-functional requirements.
• Create and maintain project documentation, including business requirements, functional specifications, user stories, and acceptance criteria.
• Develop and manage user stories, tasks, defects, and work items using Azure DevOps or a similar Agile work management platform.
• Participate as an active member of a Scrum or Agile development team, supporting sprint planning, backlog refinement, reviews, and retrospectives.
• Conduct full system testing to validate functionality and verify that business requirements have been met.
• Support automated testing initiatives and collaborate with testing teams utilizing tools such as Selenium.
• Affiliate with production support by investigating, documenting, and helping resolve customer-reported software issues.
• Assist in developing user guides, training materials, and end-user documentation as needed.
• Communicate project status, requirements, issues, and testing results clearly with both technical and non-technical stakeholders.
• Ensure documentation is organized, accurate, and maintained throughout the project lifecycle.

Job Requirements

• 2+ years of experience gathering business requirements.
• 2+ years of experience supporting software applications in a production environment and resolving customer-reported issues.
• 2+ years of experience developing Business Requirements documentation.
• 2+ years of experience conducting full system testing and validating application functionality.
• Prior Commonwealth experience is highly desired.
• Experience working on a Scrum Team or within an Agile development environment is highly desired.