Business Analyst

Key Responsibilities

• Partner with IT Risk leaders, risk owners, control owners, and business stakeholders to gather reporting requirements.
• Facilitate requirements workshops to define KRIs, management metrics, and dashboard functionality.
• Document business requirements, data definitions, and reporting standards.
• Translate business needs into technical reporting and visualization requirements.
• Design, develop, and maintain Power BI dashboards and reports.
• Create data models, DAX calculations, KPIs, scorecards, and trend analyses.
• Optimize report performance, usability, and accessibility.
• Build drill-through and self-service reporting capabilities.
• Analyze risk data from ServiceNow, SharePoint, SQL Server, GRC platforms, and audit/issue management systems.
• Develop reporting for Risk Appetite Metrics, KRIs, Control Effectiveness, Issue & Action Plan Tracking, Audit Findings, Operational Risk Trends, and Cybersecurity/Technology Risk Metrics.
• Validate data quality and integrity across reporting sources.
• Develop data dictionaries and metric definitions.
• Partner with data teams to resolve data discrepancies.
• Ensure consistency and traceability of risk reporting.
• Create dashboards and reporting for senior leadership and risk committees.
• Provide analytical insights, trend analysis, and recommendations.
• Support board, executive, and enterprise risk reporting.

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Finance, Risk Management, Analytics, or related field.
• 3-5+ years of business analysis, data analytics, or reporting experience.
• 3+ years of Power BI dashboard and report development experience.
• Experience gathering and documenting business requirements.
• Strong knowledge of Power BI Desktop, Power BI Service, DAX, Power Query, SQL, and data modeling.
• Experience working with large datasets and multiple source systems.
• Strong communication and stakeholder management skills.

Preferred Qualifications

• Experience in IT Risk, Operational Risk, Cybersecurity, Audit, Compliance, or Governance.
• Knowledge of risk management frameworks and KRIs.
• Experience with ServiceNow reporting and GRC platforms.
• Familiarity with Azure, SQL Server, SharePoint, and Microsoft 365 data sources.
• Experience creating executive dashboards and scorecards.
• Power BI or Microsoft Data Analyst certification.