Business Analyst

About the role

We support and contribute to the development of short-term and long-range business planning. This includes conducting modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis. We also provide statistical information to ensure the most effective utilization of personnel, equipment, and materials for business operations.

Mission: To monitor and coordinate activities to support operational performance management, track, maintain, analyze, and provide current information on the operation's business scorecard or key performance indicators (KPIs), develop and organize performance reports for both internal and external use, and provide analytical and operational support to the business unit.

Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Responsibilities

• Support and contribute to the development of short-term and long-range business planning.
• Conduct modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.).
• Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations.
• Monitor and coordinate activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.).
• Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs).
• Develop and organize performance reports for both internal and external use.
• Prepare and analyze detailed standard and non-standard reports.
• Provide analytical and operational support to the business unit.
• May be required to work extended hours and/or shift work to support business operations.

Requirements

• Bachelor's degree in Business or Engineering OR 3 - 6 years relevant business experience.
• General understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs, transmission operations and planning).
• General proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., workforce management, project management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management) to retrieve and analyze data in support of business needs.
• Ability to provide general analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis.
• Experience in business case development and ability to effectively present business cases to business unit leadership.
• Customer driven with good oral and written communications skills and general analytical, problem solving and project management skills.
• General knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance.
• Ability to analyze organizational data and problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

Qualifications

• Bachelor's degree in Business or Engineering OR 3 - 6 years relevant business experience.
• General understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs, transmission operations and planning).
• General proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., workforce management, project management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management) to retrieve and analyze data in support of business needs.
• Ability to provide general analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis.
• Experience in business case development and ability to effectively present business cases to business unit leadership.
• Customer driven with good oral and written communications skills and general analytical, problem solving and project management skills.
• General knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance.
• Ability to analyze organizational data and problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and specialized business technologies.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of financial and operational analysis.
• Experience with statistical and predictive modeling.
• Ability to work independently and as part of a team.

Benefits

• Annual salary range: $66,400.00/Yr. – $91,300.00/Yr.
• Annual bonus for eligible positions: 10%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Pay

Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $66,400.00/Yr. – $91,300.00/Yr.

Schedule

Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.