Business Analyst

Duties and Responsibilities

• Collaborate with Project Sponsors to determine project scope and vision.
• Document internal and third-party business, functional and technical requirements utilizing standard templates and reporting back to Stakeholders.
• Translates project requirements into functional requirements in a clear manner that is comprehensible to the entire project team.
• Aids in conducting research on products and services to meet project requirements.
• Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Analyze and document business process workflows and make recommendations on how they can be improved and/or automated.
• Work with project teams to design and document testing plans.
• Participate in QA testing to ensure requirements are being met.
• Serve as liaison between technical resources and business owners over the entire project lifecycle to ensure the solution is meeting or exceeding requirements.
• Create project turnover documentation that is shared with IT Operations, Infrastructure and Support for ongoing support of new products and services.
• Maintain an awareness of process performance and provide feedback on process improvements.
• Analyse and identify potential system impacts.
• Adapt to shifting priorities, demands and timelines through analysis and problem-solving.
• Update Disaster Recovery documentation.

Qualifications and Education Requirements

• Five or more years experience as a Business Analyst or similar role.
• Minimum of three years banking, business, and related technical experience.
• Experience with Symitar/Episys core processing system preferred.
• Proficiency in Microsoft Office suite.
• Use Case and Wireframe Modeling.
• Basic understanding of programming languages, APIs, and relational databases.
• Project Management frameworks such as Waterfall and Agile.
• Core Banking applications, Document Management Systems, CRM and Digital Banking preferred.
• Detail oriented with excellent analytical and problem solving skills.
• Excellent interpersonal, organizational, verbal and written communication skills.
• Strong commitment to providing quality customer service.
• Exercise independent judgement and take action.
• A strong desire to learn and can research, document, plan and organize.
• Experience working with project stakeholders and senior decision makers.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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