Business Analyst

About the role

CGS is seeking experienced Business Analysts to work with a large federal agency. You will collaborate with internal business owners and external partners to explore new business opportunities and define functional requirements.

Responsibilities

• Support the development of briefings, agendas, and other documentation for various stakeholders.
• Document and analyze business and functional requirements, translating them into process maps and technical system requirements.
• Create comprehensive documentation that adheres to organizational standards, including system architectural diagrams, concepts of operations, and monthly status reports.
• Develop high-level briefings and communications materials for customers, management, and executive stakeholders.
• Work with government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation.
• Evaluate program materials and develop innovative approaches for improvement.
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Manage client interaction and expectations regarding team efforts.
• Identify and coordinate cross-team dependencies and collaboration.
• Continuously seek opportunities to increase customer satisfaction and develop long-lasting client relationships.

Requirements

• Must be a U.S. Citizen.
• Bachelor's Degree in Computer Science or Engineering.
• 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes.
• Experience working with phase-based and Agile delivery methods.
• Ability to clearly communicate technical concepts to both technical and non-technical users.
• Exceptional attention to detail.
• Excellent interpersonal and communication skills.
• Familiarity with government projects and policy/procedures.
• Experience supporting DHS HQ or other US Federal Agencies.
• Experience tracking and reporting project or program delivery progress and budget execution.
• Knowledge of the federal acquisition lifecycle.
• Familiarity with Business Intelligence and Data Analytics.
• Experience in managing client requirements and small teams.
• Excellent analytical skills and business presentation skills.
• Experience in Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM).

Qualifications

• Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance.
• Must possess exceptional attention to detail.
• Must be able to work well both in a team environment and independently.
• Must be able to communicate technical concepts to both technical and non-technical users.
• Must be able to manage client interaction and expectations.
• Must be able to identify and coordinate cross-team dependencies and collaboration.
• Must continuously seek opportunities to increase customer satisfaction and develop long-lasting client relationships.

Skills

• Support the development of briefings, agendas, and other documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders.
• Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements.
• Create comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams/wireframes, concepts of operations, monthly status reports.
• Develop high-level briefings and communications materials for customers, management, and executive stakeholders.
• Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation.
• Evaluate program materials and develop innovative approaches for improvement.
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
• Manage client interaction and expectations regarding team efforts.
• Identify and coordinate cross-team dependencies and collaboration.
• Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships.

Benefits

Contact Government Services (CGS) offers a comprehensive benefits package including:

• Health, Dental, and Vision Insurance.
• Life Insurance.
• Flexible Spending Account (Health, Dependent Care, and Commuter).
• Paid Time Off and Observance of State/Federal Holidays.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.

Equal Opportunity Employer

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.