Business Analyst

Job Description

The ideal candidate is a strong communicator who enjoys solving business problems, facilitating discussions, documenting requirements, and helping clients improve their processes through technology.

Business Analysis & Process Improvement

• Facilitate requirements gathering sessions with legislative stakeholders.
• Analyze current business processes and identify opportunities for improvement.
• Document business requirements, workflows, user stories, and acceptance criteria.
• Collaborate with Product Managers, UX designers, and development teams to ensure business needs are clearly understood.
• Maintain project documentation and process diagrams.

Project Support & Stakeholder Coordination

• Support project planning and delivery activities in partnership with Product Managers.
• Aid in backlog refinement, prioritization, and sprint readiness.
• Track dependencies, risks, and milestones as needed.
• Participate in Agile ceremonies such as sprint planning, reviews, and retrospectives.
• Help ensure alignment between scope, timelines, and stakeholder expectations.

Testing & User Acceptance Support

• Assist in planning and coordinating User Acceptance Testing (UAT).
• Validate delivered functionality against documented requirements.
• Work with stakeholders to gather feedback and document enhancement requests.
• Support release readiness activities and user validation efforts.

Qualifications

• 3+ years of experience as a Business Analyst, or similar role.
• Experience gathering and documenting business requirements.
• Strong analytical and problem-solving skills.
• Ability to facilitate discussions with stakeholders and build consensus.
• Experience creating user stories, process flows, and business documentation.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Experience supporting User Acceptance Testing (UAT).
• Familiarity with Agile project environments.
• Experience using tools such as Jira, Confluence, Microsoft Office, or similar collaboration tools.
• Experience working with government, legislative, or public sector organizations.
• Experience supporting software implementation projects.
• Exposure to change management, training, or business process improvement initiatives.
• Experience facilitating workshops and stakeholder meetings.
• Project coordination or project management experience.

Benefits

This role is based in Richmond, VA, with an option for remote work for highly qualified candidates willing to travel as needed.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview

• Medical, dental, vision, life, disability, and other insurance plans.
• ESPP (employee stock purchase program) and 401K program with company match.
• HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, certification prep, and access to technical and leadership courses/books/seminars.
• Certification discounts and other perks to associations like CompTIA and IIBA.
• Dedicated customer service team for benefits and other resources.
• Certified Career Coach.

Equal Opportunity Employer

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.