Business Analyst, AI Transformation

Responsibilities

• Partner with Shared Services stakeholders to understand business processes and identify improvement opportunities.
• Evaluate and prioritize high-impact use cases for AI, automation, and process transformation.
• Gather and document business requirements, translating them into functional specifications.
• Support the end-to-end delivery of transformation initiatives, including AI-driven solutions.
• Drive process mapping and optimization efforts to enhance efficiency and scalability.
• Collaborate with technology, data, and product teams to ensure AI-enabled solutions meet business needs.
• Facilitate workshops and discussions to drive alignment and decision-making among stakeholders.
• Communicate project updates, risks, and outcomes to both business and technical teams.
• Support change management initiatives for the successful adoption of new tools and processes.
• Quickly adapt to new domains and contribute flexibly to evolving priorities.

Qualifications

• 3-7+ years of experience as a Business Analyst, Management Consultant, or similar role with a business focus.
• Proven track record in transformation, process improvement, or strategic initiatives.
• Strong expertise in business process mapping and optimization techniques.
• Excellent communication skills and demonstrated stakeholder management abilities.
• Experience in translating business needs into structured requirements and plans.
• Prior experience within financial services is preferred.
• Prior hands-on experience in identifying, designing, and implementing AI-driven solutions is strongly preferred.
• Strong problem-solving skills with a practical and solutions-oriented approach.
• Self-motivated with a proactive attitude, thriving in a fast-paced environment.
• Able to quickly learn new business domains and establish credibility with stakeholders.

About the Role

This role sits within an AI transformation team focused on modernizing Shared Services, including Operations, Legal, Compliance, etc., through process optimization, automation, and the adoption of AI-driven solutions. The Business Analyst will act as a key liaison between business stakeholders and technology teams, identifying opportunities for transformation and helping drive the successful delivery of strategic initiatives.

About Us

Cantor Fitzgerald L.P., with over 16,000 employees, has been a leading global financial services firm at the forefront of financial and technological innovation since 1945. Cantor Fitzgerald & Co. is a preeminent investment bank serving more than 5,000 institutional clients around the world, recognized for its strengths in fixed income and equity capital markets, investment banking, SPAC underwriting, PIPE placements, commercial real estate, and for its global distribution platform. Capitalizing on the firm’s financial acumen and technology prowess, Cantor’s portfolio of businesses also includes Prime Brokerage, Asset Management, and other businesses and ventures. For 79 years, Cantor has consistently fueled the growth of original ideas, pioneered new markets, and provided superior service to clients. Cantor operates trading desks in every major financial center globally, with offices in over 30 locations around the world. As one of the few remaining private partnerships on Wall Street, Cantor has the distinct ability to focus on long-term value creation and solid relationship building. Our structure allows us to respond quickly to client needs, develop solutions that address complex challenges, avoid the limitations of bureaucracy, and attract talented individuals who are driven to succeed.