Business Advisor, SMB, Rentals

About The Team

The Rentals Sales Team provides outstanding advertising solutions and business consultation for Multi-Family partners. We are a team of fun, high-energy individuals committed to helping Zillow Group users make more thoughtful decisions about buying, renting, owning, and selling homes.

About The Role

SMB Business Advisors are focused on driving growth and retention within existing client portfolios while delivering best-in-class customer service. You will challenge and guide clients with insights that help them achieve their business goals, while also identifying new growth opportunities within their accounts. Success in this role is measured by account growth, retention, revenue generation, and activity KPIs. As a change champion, you embrace new ideas, tools, and processes, helping both clients and your team adapt and thrive in a fast-paced, dynamic environment. You have a growth mindset and are motivated by helping clients succeed while strengthening their partnership with Zillow Rentals.

Who you are

• 1+ years of experience in inside sales doing business to business sales
• Proven track record meeting and exceeding sales goals and other key performance metrics
• Possess high energy and a strong desire to achieve top results with a personable, positive “can-do” attitude via the phone and in person.
• High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment
• Able to prioritize and utilize time management
• Excellent written/verbal communication skills
• Adaptable in your communication strategy and sales strategies in order to best serve different partners in different markets as well as grow partnerships via different strategies.
• Proactively seeks coaching and feedback, always seeking to improve and use any misses or failures as learning opportunities
• A passion for high-level conversations with decision-makers and influencers
• Highly proficient in the Google suite of tools
• Salesforce.com or other CRM experience preferred

Transferable Skills

We encourage you to apply if you have transferable skills or related experiences. Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds.

Who We Are

Zillow - we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that’s reshaping an industry and helping more people make home a reality.

Criminal History

If you have a criminal history, please contact your recruiter directly. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.