Business Advisor (Korean Speaker)

Responsibilities

• Build strong partnerships with small business owners, business associations, and community organizations by participating in outreach efforts and local events.
• Provide one-on-one counseling on small business' financial situation and provide cash flow guidance.
• Aid small business clients with REDC loan application package for submission to underwriting.
• Manage and monitor the performance of their loan portfolio and follow up with loan clients that need more counseling.
• Conduct site visits to better understand client operations and business needs.
• Organize and lead workshops for small business owners, as needed.
• Maintain close client contact to ensure satisfaction and anticipate financing needs.
• Diligently and promptly enter and track all relevant client information in Salesforce.
• Uphold confidentiality of all client information.
• Meet expectations for attendance and punctuality.
• Perform other related duties as assigned.

Qualifications

• Bachelor’s degree OR equivalent experience in business, finance, or community development.
• Fluency in both English and Korean.
• Knowledge and understanding of tax reports, profit & loss (P&L) statements, and account statements are required.
• Experience in outreach and marketing (formal or informal), including promoting services or general marketing, to generate new leads is required.
• 2+ years of experience in small business counseling, lending, economic development, or entrepreneurship is preferred.
• Formal or informal experience managing a small business.
• Excellent knowledge of local businesses and resources in Flushing (NYC), Long Island and Westchester County location (eastern area, near Queens).
• Strong background in client management and customer service.
• Strong analytical, verbal, written, and interpersonal communication skills, with the ability to present information to a diverse customer base.
• Finance and Accounting knowledge preferred.
• Commitment to the confidentiality of sensitive materials and information.
• Strong organizational skills with attention to detail.
• Ability to quickly gain knowledge of local businesses and resources.
• Hands-on experience working with small business owners is a plus.
• Experience working with low-income individuals in diverse communities.
• Proven ability to multitask, work under pressure, and meet deadlines.
• Proficiency in Salesforce, Google applications, and Microsoft Office Suite (specifically MS Word and Excel).

How We Work

At Renaissance, we are committed to serving the communities we support with dedication and excellence. We are a results-driven organization focused on empowerment and impact. Our employees are accountable, pragmatic, innovative, and collaborative, with a strong commitment to community service and development. We embrace strategic thinking and a commitment to treating each other and the communities we serve with respect and dignity. We have an aptitude for technology and a strong desire to continuously learn. This philosophy expands to the way we manage our work and the way we put our best foot forward. Expectations for all staff:

• Support efforts that ensure a safe and healthy work environment.
• Appreciate the value of working collaboratively with individuals who bring a wide range of perspectives, experiences, and ways of thinking.
• An understanding of how systems and structures can affect people's opportunities and experiences in different settings.
• Maintain a positive, helpful attitude.
• Enjoy your time at work!

About the Role

Renaissance offers a competitive compensation package designed to reward your impact and support your long-term career growth.

Compensation & Benefits

• Salary range: $55,000 – $65,000, commensurate with experience.
• Annual performance-based bonus opportunities tied to both individual and organizational success.
• Comprehensive benefits package (medical, dental, vision, retirement plan).
• Generous PTO and paid holidays.
• Hybrid work model: flexibility to work remotely after training period with initial 3 months of onsite training.
• Ongoing professional development, coaching, and opportunities for advancement within the organization.