Business Advisor - CISBDC

About the role

The Business Advisor at the Indiana Small Business Development Center (ISBDC) is a dynamic role focused on providing direct support and counsel to small businesses within an eight-county region, including the Indianapolis metropolitan area. The Business Advisor will be responsible for advising and guiding small businesses in various stages of development, conducting training sessions, and tracking client progress using the Neoserra Client Management System (CMS). This role demands compliance with both federal Small Business Administration (SBA) standards and the standards set by the State of Indiana Economic Development Corporation, host of the ISBDC network.

Responsibilities

• Client Counselling: Provide one-on-one counselling to entrepreneurs and small business owners on a range of topics, including business planning, financing, marketing, management, and operations.
• Training Programs: Develop and deliver training programs for local small businesses on key business topics, equipping entrepreneurs with the skills and knowledge they need to succeed.
• Client Management: Track client progress using the Neoserra CMS, ensuring all data is accurate and up-to-date. Ensure client interactions meet SBA counselling standards.
• Performance Metrics: Meet performance metrics set by the SBA and the State of Indiana Economic Development Corporation. Regularly report on performance and client outcomes.
• Stakeholder Engagement: Collaborate with the Regional Director and Deputy Regional Director to engage with local business leaders, community organizations, government entities, and academic institutions.
• Community Involvement: Participate in community events and public forums to promote the ISBDC and its services to the local business community.
• Continuous Learning: Stay informed about trends and developments in small business, economic development, and other relevant areas. Continually improve counselling and training services based on current best practices.