Business Account Executive

About the role

The Business Account Executive is responsible for identifying, prospecting, and penetrating a set of accounts within an assigned territory in one of the Company’s local markets. The Business Account Executive will deploy a high-activity model to ensure a high penetration rate and will sell a full suite of data and voice solutions to targeted accounts.

Responsibilities

• Prospect, develop, negotiate with, and close new accounts within a defined, targeted customer base.
• Maintain and grow a portfolio of business accounts, ensuring high levels of customer satisfaction.
• Develop and execute sales strategies to meet and exceed sales targets and objectives.
• Lead and orchestrate company resources and personnel in support of the customer relationship.
• Present professionally to and engage with all pertinent decision makers.
• Understand and navigate a defined sale process.
• Provide regular account updates, resolve issues, and ensure ongoing customer satisfaction and retention.
• Manage a sales module of at least 400 customers and maintain a funnel in line with company expectations.
• Deliver and maintain the required monthly quota established by the department manager.
• Accurately complete paperwork associated with each customer order and/or request.
• Provide accurate weekly 30/60/90/120-day sales forecasts.
• Track sales activities, progress towards sales goals, and customer engagement using CRM tools and reporting systems.
• Keep up to date with the latest telecommunications trends, technologies, and regulations.
• Other duties as assigned.

Requirements

• Identify, prospect, and penetrate defined base of accounts.
• Be an expert at prospecting and funnel management.
• Self-motivated, with excellent time management, organizational skills, and complex problem-solving abilities.
• Possess an intuitive understanding of the telecommunications business.
• Excellent oral, written, and proven presentation skills.

Qualifications

• Bachelor’s degree and 2-5 years’ experience in the telecommunications industry or equivalent combination of education and experience.
• Working knowledge of the telecommunications and data industries.
• Working knowledge of financial measurements such as IRR, NPV, Fixed Cost, and Variable Cost.
• Competency with standard suite of telecommunications products.
• Ability to work effectively with Microsoft Office.
• Experience with Salesforce.com.

Physical Demands / Working Conditions

• Regularly required to talk, hear, and communicate effectively.
• Required to use hands to type, handle objects, and paperwork.
• Ability to travel to customer sites 40-60% of the work week.
• Required to have a reliable vehicle and valid driver’s license.
• Required to perform computer functions and operate routine office equipment.
• Required to perform moderate walking throughout the Point Broadband’s facilities.
• Regularly required to sit or stand for extended periods.
• Ability to physically lift various equipment up to 25 or more pounds.

Benefits

• Medical (3 plans to choose from), Dental, and Vision
• Short Term Disability
• Flexible Spending Accounts
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Uniform/Boot allowance (applicable by position)
• Cell Phone Allowance (applicable by position)
• Career Progression Opportunities
• Discounted Broadband Services (where applicable)